Collection Manager - CV

SkillLabs; Banaskantha; On-site; INR 500,000 - 800,000; Full time

Job summary

SkillLabs in Gujarat is seeking a collections professional to oversee the assigned area, drive recoveries, and minimize NPAs with SARFESI/Sec. 9 processes. You will track bucket and DPD metrics, coordinate asset verifications, and manage vendor payouts to improve fee income while maintaining customer satisfaction.

The role requires strong analytical and compliance-focused capabilities, with the ability to work cross-functionally to meet targets and regulatory requirements.

Qualifications

• Responsibilities for area collections and NPAs management
• Compliance and SARFESI workflow familiarity
• Analytical skills to monitor bucket/DPD metrics

Responsibilities

• Handle collections for the assigned area and achieve collection targets on various parameters like resolution, flows, credit cost and roll rates (depending on the bucket)
• Ensure that the NPAs are kept within assigned budget and active efforts are made to minimize it
• Increase the fee income / revenue and develop initiatives to control and reduce the amount of vendor payouts
• Conduct asset verifications and possession as per SARFESI / Section 9 process through court receivers.
• Track & control the delinquency of the area (Bucket & DPD wise) and focus on nonstarters
• Ensure customer satisfaction by ensuring quick resolution of customer issues within specified TAT

Job description

• Handle collections for the assigned area and achieve collection targets on various parameters like resolution, flows, credit cost and roll rates (depending on the bucket)
• Ensure that the NPAs are kept within assigned budget and active efforts are made to minimize it.
• Increase the fee income / revenue and develop initiatives to control and reduce the amount of vendor payouts
• Conduct asset verifications and possession as per SARFESI / Section 9 process through court receivers.
• Track & control the delinquency of the area (Bucket & DPD wise) and focus on nonstarters
• Ensure customer satisfaction by ensuring quick resolution of customer issues within specified TAT