Collection Executive - Bad Debt Collections

Mahindra Finance; Satara, Solapur, Ahmednagar; On-site; INR 300,000 - 420,000; Full time

Job summary

Mahindra Finance in Satara, India seeks a recovery executive to recover overdue and written-off loan amounts while ensuring policy compliance. The role involves field visits and negotiations to secure payments from delinquent customers.

The candidate will locate customers with changed contact details, maintain accurate records of promises to pay, and strive to achieve monthly collection targets while upholding ethical collection practices.

Responsibilities

• Handle Bad debt / loan accounts assigned by the company.
• Conduct field visits to customers' residential and business loans for recovery.
• Negotiate and secure payment commitments from customers through personal visits and calling.
• Locate customers who have changed their address or contact details.
• Maintain accurate records of outstanding amounts, promises-to-pay, and actual collections.
• Achieve monthly collection and recovery targets.

Job description

Candidate will be responsible for recovering overdue and written-off loan amounts from delinquent customers while ensuring compliance with company policies and collection guidelines.

Role & responsibilities

• Handle Bad debt / loan accounts assigned by the company.
• Conduct field visits to customers' residential and business loans for recovery.
• Negotiate and secure payment commitments from customers through personal visits and calling.
• Locate customers who have changed their address or contact details.
• Maintain accurate records of outstanding amounts, promises-to-pay, and actual collections.
• Achieve monthly collection and recovery targets.