Collection Executive

Mahindra Finance; Shillong; On-site; INR 250,000 - 450,000; Full time

Job summary

Mahindra Finance Shillong seeks a collection executive to drive timely recovery of outstanding debts, identify high-risk accounts, and negotiate settlements, while collaborating with internal teams to improve cash flow.

Ideal candidates have 0-2 years in NBFC/banking collections, a strong sales mindset, and excellent communication to build relationships across all levels.

Qualifications

• 0-2 years of experience in NBFC/banking collections.
• Strong sales principles and client acquisition strategies.
• Excellent communication and relationship-building skills.

Responsibilities

• Manage collection activities to ensure timely recovery of outstanding debts from customers.
• Identify and prioritize high-risk accounts for collections, focusing on those most likely to result in payment.
• Develop and maintain relationships with clients to resolve issues and negotiate settlements.
• Analyze financial data to identify trends and areas for improvement in the collection process.
• Collaborate with internal teams to implement effective strategies for improving cash flow.

Job description

• Manage collection activities to ensure timely recovery of outstanding debts from customers.
• Identify and prioritize high-risk accounts for collections, focusing on those most likely to result in payment.
• Develop and maintain relationships with clients to resolve issues and negotiate settlements.
• Analyze financial data to identify trends and areas for improvement in the collection process.
• Collaborate with internal teams to implement effective strategies for improving cash flow.

Desired Candidate Profile

• 0-2 years of experience in a similar role within an NBFC or banking industry.
• Strong understanding of sales principles, business development techniques, client acquisition strategies, cross selling methods, lead generation tactics.
• Excellent communication skills with ability to build strong relationships with clients at all levels.