Collection Executive

Mahindra Finance; Hojai, Naharlagun; On-site; INR 240,000 - 400,000; Full time

Job summary

Mahindra Finance in India is seeking a collection executive to manage timely recovery of outstanding debts and to identify high-risk accounts for proactive action. You will build strong client relationships and negotiate settlements to resolve issues.

The role requires analytical insight into financial data and collaboration with internal teams to improve cash flow and collection effectiveness.

Qualifications

• 0-2 years of experience in NBFC or banking collections.
• Knowledge of sales principles, business development, cross selling, lead generation.
• Excellent communication and relationship-building skills.

Responsibilities

• Manage collection activities to ensure timely recovery of outstanding debts from customers.
• Identify and prioritize high-risk accounts for collections, focusing on those most likely to result in payment.
• Develop and maintain relationships with clients to resolve issues and negotiate settlements.
• Analyze financial data to identify trends and areas for improvement in the collection process.
• Collaborate with internal teams to implement effective strategies for improving cash flow.

Skills

Debt collection

Client relationship

Negotiation

Financial analysis

Job description

Roles and Responsibilities

• Manage collection activities to ensure timely recovery of outstanding debts from customers.
• Identify and prioritize high-risk accounts for collections, focusing on those most likely to result in payment.
• Develop and maintain relationships with clients to resolve issues and negotiate settlements.
• Analyze financial data to identify trends and areas for improvement in the collection process.
• Collaborate with internal teams to implement effective strategies for improving cash flow.

Desired Candidate Profile

• 0-2 years of experience in a similar role within an NBFC or banking industry.
• Strong understanding of sales principles, business development techniques, client acquisition strategies, cross selling methods, lead generation tactics.
• Excellent communication skills with ability to build strong relationships with clients at all levels.