Collections Head – Receivables Management – NBFC/FinTech AgriTech

The Corporate Institute; Bengaluru; On-site; INR 1,500,000 - 3,500,000; Full time

Job summary

The Corporate Institute is seeking an experienced Head of Collections in Bengaluru to lead and optimize our collections function. You will develop and execute comprehensive collection strategies, manage major stakeholder relationships, and drive compliance and efficiency across geographies.

You will collaborate with Sales, Finance, Legal, and Product teams to resolve disputes, reduce delinquencies, and improve cash flow.

Qualifications

• 12+ years in collections, credit, or receivables management, with ≥5 years in leadership.
• Experience in NBFC/Banking/FinTech or B2B collections preferred.
• Fluent in English and Hindi; strong communication and cross-functional leadership.

Responsibilities

• Develop and implement collections strategies to improve recovery rates and reduce overdue receivables.
• Lead recovery efforts with negotiations and legal collaboration for timely cash flow.
• Build SOPs for credit and collections ensuring regulatory compliance and audit readiness.
• Maintain end-to-end visibility on outstanding, overdue, and disputed accounts.
• Collaborate with Sales, Finance, Legal, and Product to align strategies and resolve disputes.
• Implement control mechanisms to reduce exposure to high-risk accounts.
• Develop dashboards and reports for segment and bucket collection data.
• Monitor performance with weekly reviews with Sales and Finance teams.

Skills

Leadership

Strategic Planning

Stakeholder mgmt

Analytical skills

Excel

Financial reporting

Negotiation

Communication

Tools

Excel

Job description

Role Overview

We are seeking a highly driven and experienced professional to lead our Collections function. This role will be responsible for developing and executing collection strategies, managing high-impact stakeholder relationships, driving operational efficiency, and achieving collection targets across regions.

Key Responsibilities

• Develop and implement comprehensive collections strategies to improve recovery rates, reduce overdue receivables, and mitigate credit risks across geographies and segments.
• Lead recovery efforts through strategic client negotiations and collaboration with legal teams, ensuring timely cash flow and resolution of complex receivable issues.
• Develop and maintain Standard Operating Procedures for credit and collections in line with regulatory requirements and internal audit standards, ensuring compliance with internal policies, legal requirements, and tax regulations (GST/TDS).
• Maintain audit-ready documentation and provide end-to-end visibility on outstanding, overdue, and disputed accounts.
• Work closely with Sales, Finance, Legal, and Product teams to align collection strategies, resolve disputes, and ensure a smooth collections process.
• Support credit evaluation processes and implement control mechanisms to reduce exposure to high-risk accounts and improve receivables health.
• Address high-risk accounts, ensure timely escalation of chronic delinquencies, and work with legal and finance teams on resolution strategies.
• Monitor performance against set parameters and conduct weekly reviews with the Sales team.
• Develop and maintain dashboards and reports for segment-wise and bucket-wise collection data to support informed decision-making.
• Contribute to the development and refinement of collections and credit control policies in line with business needs.

Skills & Qualifications

• 12+ years of experience in collections, credit, or receivables management, with at least 5 years in a leadership role.
• Proven experience managing large collections portfolios and leading high-performing teams.
• Experience in NBFC, Banking, FinTech, Supply Chain Finance, or B2B collections is preferred.
• Strong understanding of collections processes, legal recovery frameworks, and customer relationship management.
• Strong analytical and problem-solving skills; proficiency in Excel and financial reporting tools.
• Excellent communication and interpersonal skills; fluency in English and Hindi is required.
• Proven ability to lead cross-functional teams and manage complex stakeholder relationships.
• Strong experience in Account Receivable/Collection.