Area Collection Manager

Mahindra Finance; Cachar; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Mahindra Finance is seeking a collections leadership professional to manage a team responsible for recovering dues across multiple states in India. You will oversee planning, execution, and monitoring of collection strategies to minimize delinquencies and improve cash flow.

The role requires 5-7 years in collections management or related NBFC experience, a strong grasp of NBFC regulations, and a proven ability to maintain high customer satisfaction through effective communication.

Qualifications

• 5-7 years of experience in collections management or related field (NBFC).
• Strong understanding of Collections, Team Handling, Recovery, and NBFC regulations.
• Proven track record of achieving high levels of customer satisfaction through effective communication skills.

Responsibilities

• Manage a team responsible for collections across multiple states, ensuring timely recovery of dues from customers.
• Oversee daily operations, including planning, execution, and monitoring of collection strategies.
• Develop and implement effective collection plans to minimize delinquencies and improve cash flow.

Skills

Collections management

Team handling

Recovery

NBFC regulations

Customer communication

Job description

Roles and Responsibilities

• Manage a team responsible for collections across multiple states, ensuring timely recovery of dues from customers.
  
• Oversee daily operations, including planning, execution, and monitoring of collection strategies.
  
• Develop and implement effective collection plans to minimize delinquencies and improve cash flow.
  
• Collaborate with internal stakeholders to resolve customer issues and optimize processes.
  

Desired Candidate Profile

• 5-7 years of experience in collections management or related field (NBFC).
  
• Strong understanding of Collections, Team Handling, Recovery, and NBFC regulations.
  
• Proven track record of achieving high levels of customer satisfaction through effective communication skills.