Collection executive

CIMEC TECHNOLOGIES PVT. LTD; Ahmedabad District; In loco; INR 300.000 - 540.000; Tempo pieno

Descrizione del lavoro

CIMEC Technologies Pvt. Ltd. is seeking a proactive sales professional in Ahmedabad to identify new markets and customer needs, build a government and private customer base, and expand in existing sectors.

You will map the customer universe and maintain accurate client data in the CRM to support the sales funnel. The role requires regular planning of sales calls, handling objections, and coordinating with the sales team to secure commitments, payments, and timely follow-ups.

Mansioni

• Conduct research to identify new markets and customer needs
• Customer universe mapping and generating exhaustive list of government and private customers for sales funnel.
• Establish, maintain and expand the customer base in existing as well as new sectors
• Accurately enter client’s data in the company’s CRM or other sales management system
• Any activity delegated as part of company’s overall or sales strategy from time to time
• Plan and conduct sales call to new and existing customers. Strategize sales call for better conversion rate
• Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion
• Establish, develop and foster relationships with the government authorities and influential local bodies/individuals within the territory to ensure the company's services are as per market demand
• Identify key decision makers and influencers, develop and leverage relationships
• Actively keep track of government tenders, for generating new opportunities.
• Collect customer feedback and analyze the trends for improvements
• Stay updated with competitors’ products and activities
• Undertake key research to understand the business and project drivers of sectors, customers and potential opportunities
• Maintain MIS system and regularly update management and business manager
• Present information about the company's services to secure sales commitment
• Promote the company's services through social media connect
• Protect and manage the financial resources of the company allocated for sales activities
• Follow up with customers for payment & collect it within time
• Ensure appropriate support is given to sales team as planned
• Report management about any violation of company policy by sales team
• Plan meetings and keep minutes of meeting

Descrizione del lavoro

• Conduct research to identify new markets and customer needs
• Customer universe mapping and generating exhaustive list of government and private customers for sales funnel.
• Establish, maintain and expand the customer base in existing as well as new sectors
• Accurately enter client’s data in the company’s CRM or other sales management system
• Any activity delegated as part of company’s overall or sales strategy from time to time
• Plan and conduct sales call to new and existing customers. Strategize sales call for better conversion rate
• Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion

Customer relationship management:

• Establish, develop and foster relationships with the government authorities and influential local bodies/individuals within the territory to ensure the company's services are as per market demand
• Identify key decision makers and influencers, develop and leverage relationships
• Actively keep track of government tenders, for generating new opportunities.

Market research & feedback:

• Collect customer feedback and analyze the trends for improvements
• Stay updated with competitors’ products and activities
• Undertake key research to understand the business and project drivers of sectors, customers and potential opportunities
• Maintain MIS system and regularly update management and business manager

Sales promotion, lead generation & lead realization:

• Present information about the company's services to secure sales commitment
• Promote the company's services through social media connect
• Protect and manage the financial resources of the company allocated for sales activities
• Follow up with customers for payment & collect it within time
• Ensure appropriate support is given to sales team as planned
• Report management about any violation of company policy by sales team
• Plan meetings and keep minutes of meeting