Collaboration Engineer | Noida

Truecom; Dadri; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Truecom in India is seeking an experienced Cisco Collaboration Engineer to design, implement, and support Cisco collaboration solutions across the organization.

The role requires hands-on expertise with CUCM, Unity Connection, SIP, and voice gateways, along with strong troubleshooting and teamwork skills. CCNP Collaboration is a plus, and the candidate should adapt to evolving Cisco technologies.

Qualifications

• Bachelor's degree or equivalent in IT/Telecommunications.
• Proven experience as a Cisco Collaboration Engineer.
• Strong hands-on experience with CUCM, Unity Connection, Voice Gateways, SIP, and H.323.

Responsibilities

• Design, implement, and support Cisco Unified Communications solutions (CUCM, Unity Connection, IM & Presence).
• Manage Cisco collaboration platforms including Webex, Jabber, and TelePresence.
• Monitor, maintain, and troubleshoot collaboration infrastructure and related voice/video issues.
• Integrate Cisco collaboration solutions with third‑party applications and network infrastructure.
• Provide end-user support and training to ensure high system availability.

Skills

Communication

Troubleshooting

Analytical thinking

Teamwork

Adaptability

Education

Bachelor's degree in IT/Telecommunications

CCNP Collaboration (preferred)

Tools

CUCM

Unity Connection

Voice Gateways

SIP

H.323

Job description

We are looking for an experienced Cisco Collaboration Engineer to join our IT team. The ideal candidate will be responsible for designing, implementing, and supporting Cisco collaboration solutions to enhance communication and collaboration across our organization.

Company Website - https://truecom.co.in/

Key Responsibilities

• Design, implement, and support Cisco Unified Communications solutions (CUCM, Unity Connection, IM & Presence).
• Manage Cisco collaboration platforms including Webex, Jabber, and TelePresence.
• Monitor, maintain, and troubleshoot collaboration infrastructure, voice, and video communication issues.
• Integrate Cisco collaboration solutions with third‑party applications and network infrastructure.
• Provide end‑user support, conduct user training, and ensure high system availability.
• Implement security best practices and ensure compliance with organizational standards.

Qualifications

• Bachelor's degree in IT, Telecommunications, or a related field.
• Proven experience as a Cisco Collaboration Engineer.
• Strong hands‑on experience with CUCM, Unity Connection, Voice Gateways, SIP, and H.323.
• CCNP Collaboration (preferred).
• Excellent communication, analytical, troubleshooting, and teamwork skills.
• Ability to adapt to evolving Cisco collaboration technologies and industry best practices.