CMDB analyst

Tekskills Inc.

Chennai

Ibrido

INR 800.000 - 1.200.000

Tempo pieno

9 giorni fa

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Descrizione del lavoro

Tekskills Inc. in Chennai is seeking an ITSM specialist focused on CMDB to join our team and support CMDB implementations and ITIL-aligned processes.

The ideal candidate has 4-6 years of ITSM experience with CMDB expertise, ServiceNow CMDB proficiency, and a track record of training teams on standards and policy.

Competenze

4-6 years' combined experience in ITSM, focused on CMDB.
Understanding of ITIL and ITSM fundamentals with CMDB expertise.
Preferred experience with CMDB or transitioning ITSM tools.
Good knowledge on ServiceNow CMDB.
ITIL v3 or ITIL 4 certification.
Experience with continuous improvement methods and process automation.
Experience with developing and delivering training on process, standards, and policy.

Conoscenze

ITSM process

CMDB

Process automation

Training delivery

ITIL knowledge

ITSM tool migration

Formazione

ITIL v3/v4 certification

Strumenti

ServiceNow CMDB

Descrizione del lavoro

4-6 years' combined experience in ITSM process, mainly in CM DB area.
Understanding of ITIL and ITSM fundamentals with an expertise in the CM DB process.
(Preferred) Experience with CM DB or transitioning ITSM tools from one to another
Good knowledge on Service Now CM DB
ITIL 3 or ITIL 4 certification
Experience with continuous improvement methods and process automation
Experience with developing and delivering training on process, standards, and policy