Cluster Head - Agency

Darwinbox Digital Solutions Pvt. Ltd.; Kannur; On-site; INR 600,000 - 900,000; Full time

Job summary

Darwinbox Digital Solutions Pvt. Ltd. seeks an experienced team leader to drive sales, recruitment, and persistency outcomes in the life insurance domain.

The role involves guiding a motivated team, setting targets, and ensuring alignment with market needs. You will mentor members, monitor KPIs, and identify growth opportunities while delivering customer-centric solutions. The position emphasizes strategic planning, performance tracking, and continuous improvement to meet ambitious business

Qualifications

• Experience in leading teams (1–10 years) in sales/recruitment or insurance domains.
• Understanding of life insurance products and services.
• Ability to set ambitious yet achievable targets and coach performance.

Responsibilities

• Regularly reviews self and team performance on KPIs and incentive targets; provides constructive feedback.
• Recognizes and rewards team members who exceed targets.
• Creates and communicates a roadmap for the team to achieve sales and persistency goals.
• Encourages the team to identify customer needs and recommends appropriate solutions.

Skills

Planning

Problem Solving

Decision Making

Performance Tracking

Continuous Improvement

Sales Orientation

Job description

Job Description

1 - 10 Years

Permanent - Non FLS

• Competency- Result Orientation
  Definition-
  Encourages the team to set challenging yet achievable sales, recruitment and persistency goals (13th and 25th month)

Regularly reviews self and team performance on KPI, incentive targets and provides feedback to help them improve

Recognizes and rewards team members who consistently exceed their sales, recruitment and persistency targets (KPI)

Skillset required-

• Planning
• Problem Solving
• Decision Making
• Performance Tracking
• Continuous Improvement

• Competency - Sales Orientation
  Definition-
  Proactively researches and keeps the team updated on new life insurance products and services

Encourages team to Identify customer needs and recommends appropriate solutions

Understands the market and relevant products

Creates roadmap for the team to