Circle Head -Direct Channel

Darwinbox Digital Solutions Pvt. Ltd.; Faridabad District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Darwinbox Digital Solutions Pvt. Ltd. in India is seeking a dynamic Sales & People Leadership role to drive performance across sales, recruitment and persistency targets, guiding a team to achieve ambitious KPI.

You will review performance, coach on planning and negotiation, and promote ethical practices while building strong customer relationships and market insight.

Qualifications

• Competency- Result Orientation: Defines team targets (sales, recruitment, persistency) and drives achievement.
• Regularly reviews KPI and incentive targets, providing feedback for improvement.
• Recognizes and rewards team members who exceed KPI targets.

Responsibilities

• Creates roadmap for the team to exceed monthly/quarterly sales targets.
• Provides product knowledge training to the sales team to enhance customer experience.
• Analyzes customer feedback and implements process improvements.
• Ensures ethical practices and compliance with laws and standards.
• Motivates and inspires the team, delegates tasks effectively, and provides coaching.

Skills

Planning

Problem Solving

Decision Making

Performance Tracking

Continuous Improvement

Market Knowledge

Sales Coaching

Negotiation

Opportunity Planning

Pipeline Management

Customer Focus

Feedback Use

Service Quality

Relationship Management

Collaboration

Integrity

Accountability

Compliance Oversight

Fair Practice

Role Modeling

Leadership

Job description

Permanent - FLS

Job Description

• Competency- Result Orientation
  Definition-
  Encourages the team to set challenging yet achievable sales, recruitment and persistency goals (13th and 25th month)

Regularly reviews self and team performance on KPI, incentive targets and provides feedback to help them improve

Recognizes and rewards team members who consistently exceed their sales, recruitment and persistency targets (KPI)
Skillset required-
Planning, Problem Solving, Decision Making, Performance Tracking, Continuous Improvement

• Competency - Sales Orientation
  Definition-
  Proactively researches and keeps the team updated on new life insurance products and services

Encourages team to Identify customer needs and recommends appropriate solutions

Understands the market and relevant products

Creates roadmap for the team to exceed monthly/quarterly sales targets
Skillset required-
Market Knowledge, Sales Coaching, Negotiation, Opportunity Planning, Pipeline Management

Proactively identifies and addresses customer needs and concerns

Knows customer segments in the locality and develops strong relationships with customers to foster loyalty and trust

Provides product knowledge training to sales team to enhance customer experience

Analyzes customer feedback and implements improvements to processes and services
Skillset required-
Customer Focus, Feedback Use, Service Quality, Relationship Management, Collaboration

• Competency- Work Ethics
  Definition-
  Promotes a culture of integrity and ethical behavior within the team

Ensures sales practices comply with relevant laws, regulations, and industry standards

Provides guidance to sales representatives on ethical dilemmas and decision-making

Takes prompt action to address any unethical conduct or misconduct towards brand values

Skillset required-
Integrity, Accountability, Compliance Oversight, Fair Practice, Role Modeling

• Competency - People and Team Leadership
  Definition-
  Communicates a clear vision and strategy for the team to achieve organizational objectives

Motivates and inspires the team to perform at a high level

Delegates tasks and responsibilities effectively to leverage team members' capabilities

Provides constructive feedback and coaching to help team members develop their skills

Job Snapshot

Updated Date

05-05-2026

Job ID

Job_8598