Senior Area Head - Group

Darwinbox Digital Solutions Pvt. Ltd.; Secunderabad; On-site; INR 500,000 - 800,000; Full time

Job summary

Darwinbox Digital Solutions Pvt. Ltd. invites applicants for a leadership role within the Partnership Distribution team. The role focuses on driving sales, recruitment and persistency targets while guiding the team with KPI alignment and performance feedback.

You will identify customer needs, develop market insight, and build strong customer relationships while ensuring ethical, compliant practices and product training across the team.

Qualifications

• Plan, solve problems and track performance to meet KPI targets.
• Identify customer needs and propose effective solutions.
• Understand market and product knowledge in the life insurance space.
• Lead and coach teams to exceed monthly/quarterly targets.

Responsibilities

• Regularly reviews self and team performance on KPI and incentive targets, providing feedback to help improvement.
• Recognizes and rewards team members who exceed KPI targets and sales goals.
• Creates roadmaps for the team to exceed monthly/quarterly sales targets and drive growth.
• Provides product knowledge training to sales teams to enhance customer experience.
• Ensures ethical and compliant sales practices and acts on misconduct promptly.

Skills

Planning

Problem Solving

Decision Making

Performance Tracking

Market Knowledge

Sales Coaching

Negotiation

Relationship Management

Customer Focus

Collaboration

Integrity

Accountability

Compliance Oversight

Fair Practice

Role Modeling

Job description

Job Description

Permanent - Non FLS

• Competency- Result Orientation
  Definition-
  Encourages the team to set challenging yet achievable sales, recruitment and persistency goals (13th and 25th month)

Regularly reviews self and team performance on KPI, incentive targets and provides feedback to help them improve

Recognizes and rewards team members who consistently exceed their sales, recruitment and persistency targets (KPI)
Skillset required-
Planning, Problem Solving, Decision Making, Performance Tracking, Continuous Improvement

• Competency - Sales Orientation
  Definition-
  Proactively researches and keeps the team updated on new life insurance products and services

Encourages team to Identify customer needs and recommends appropriate solutions

Understands the market and relevant products

Creates roadmap for the team to exceed monthly/quarterly sales targets
Skillset required-
Market Knowledge, Sales Coaching, Negotiation, Opportunity Planning, Pipeline Management

Proactively identifies and addresses customer needs and concerns

Knows customer segments in the locality and develops strong relationships with customers to foster loyalty and trust

Provides product knowledge training to sales team to enhance customer experience

Analyzes customer feedback and implements improvements to processes and services
Skillset required-
Customer Focus, Feedback Use, Service Quality, Relationship Management, Collaboration

• Competency- Work Ethics
  Definition-
  Promotes a culture of integrity and ethical behavior within the team

Ensures sales practices comply with relevant laws, regulations, and industry standards

Provides guidance to sales representatives on ethical dilemmas and decision-making

Takes prompt action to address any unethical conduct or misconduct towards brand values

Skillset required-
Integrity, Accountability, Compliance Oversight, Fair Practice, Role Modeling

• Competency - People and Team Leadership
  Definition-
  Communicates a clear vision and strategy for the team to achieve organizational objectives

Motivates and inspires the team to perform at a high level

Delegates tasks and responsibilities effectively to leverage team members' capabilities

Provides constructive feedback and coaching to help team members develop their skills

Job Snapshot

Updated Date

25-03-2026

Department

Partnership Distribution - Group - SSF