Branch Manager - Agency

Bharti AXA Life Insurance; Etawah; Hybrid; INR 1,200,000 - 1,600,000; Full time

Job summary

Bharti AXA Life Insurance in India seeks an experienced sales leader to manage a team of insurance agents and agency leaders, drive business through the agency channel, and ensure effective lead management.

The role emphasizes coaching, performance improvement, regulatory compliance, and high customer satisfaction, with a focus on achieving monthly, quarterly, and annual sales targets. The position offers opportunities for career growth within a dynamic life insurance environment.

Qualifications

• Recruit, train, and develop a team of insurance agents and agency leaders.
• Monitor agent performance and provide coaching for improvement.
• Ensure active engagement and retention of agents.
• Drive business targets through agency channel, identify potential markets and tap new business opportunities.
• Ensure proper lead management and conversion through agents.

Responsibilities

• Achieve monthly, quarterly, and annual sales targets.
• Track team productivity and implement strategies to improve performance.
• Ensure adherence to company policies, processes, and regulatory norms.
• Maintain documentation and reports as per organizational standards.
• Ensure high levels of customer satisfaction through agent servicing.
• Resolve customer grievances in a timely and effective manner

Skills

Team Management

Business Development

Sales & Targets

Compliance & Operations

Customer Relationship

Education

Bachelor's degree (mandatory)

MBA or equivalent preferred

Job description

Role & responsibilities

• Team Management:
• Recruit, train, and develop a team of insurance agents and agency leaders.
• Monitor agent performance and provide coaching for improvement.
• Ensure active engagement and retention of agents.
• Business Development:
• Drive business targets through agency channel, identify potential markets and tap new business opportunities.
• Ensure proper lead management and conversion through agents.
• Sales & Targets:
• Achieve monthly, quarterly, and annual sales targets.
• Track team productivity and implement strategies to improve performance.
• Compliance & Operations:
• Ensure adherence to company policies, processes, and regulatory norms.
• Maintain documentation and reports as per organizational standards.
• Customer Relationship:
• Ensure high levels of customer satisfaction through agent servicing.

Resolve customer grievances in a timely and effective manner

Preferred candidate profile

Bachelors degree (mandatory); MBA or equivalent preferred

Minimum 58 years of experience in sales, with at least 2-3 years in life insurance, preferably in agency vertical