Clinic Manager

Cosmo Films; Mumbai Suburban; On-site; INR 400,000 - 800,000; Full time

Job summary

Cosmo Films in Mumbai area is seeking a Clinic Operations Manager to lead day-to-day clinic activities, supervise staff, and ensure high-quality customer service. The role focuses on smooth operations, patient care, and compliance with standards.

The candidate should have 2+ years in clinic management, strong communication, and problem-solving abilities, with veterinary clinic experience being an added advantage. This is a full-time on-site position based in India.

Qualifications

• Minimum 2 years of experience in clinic management or hospital operations.
• Strong team management and communication skills.
• Excellent customer service and problem-solving abilities.
• Ability to manage daily clinic operations efficiently.
• Experience in veterinary or pet care clinics is a plus.

Responsibilities

• Manage day-to-day clinic operations and ensure smooth functioning.
• Supervise clinic staff and coordinate with veterinarians and paravets.
• Ensure excellent customer service and client satisfaction.
• Monitor appointments, patient records, and clinic activities.
• Maintain clinic hygiene, safety, and operational standards.
• Handle customer queries, complaints, and escalations.
• Monitor inventory, medical supplies, and other clinic requirements.
• Ensure compliance with company policies and operational procedures.

Skills

Team management

Communication skills

Customer service

Problem solving

Operations management

Job description

Role & responsibilities Key Responsibilities:

• Manage day-to-day clinic operations and ensure smooth functioning.
• Supervise clinic staff and coordinate with veterinarians and paravets.
• Ensure excellent customer service and client satisfaction.
• Monitor appointments, patient records, and clinic activities.
• Maintain clinic hygiene, safety, and operational standards.
• Handle customer queries, complaints, and escalations.
• Monitor inventory, medical supplies, and other clinic requirements.
• Ensure compliance with company policies and operational procedures.

Preferred candidate profile

Requirements:

• Minimum 2 years of experience in clinic management, hospital operations, or a relevant field.
• Strong team management and communication skills.
• Excellent customer service and problem-solving abilities.
• Ability to manage daily operations efficiently.
• Experience in veterinary or pet care clinics will be an added advanta