Helper

Universal Manpower Online; Mumbai, North Goa; On-site; INR 156,000 - 201,000; Full time

Job summary

MaxPetz Clinics in Mumbai seeks a dedicated Pet Clinic Helper to support veterinarians and staff in day-to-day clinic operations. You will assist with animal handling, room preparation, minor procedures, and maintaining a clean, safe environment for pets and their parents.

The role requires comfort with dogs and cats of various sizes, weekend availability, and a compassionate, responsible approach. Training provided; growth opportunities within Clinic Operations.

Qualifications

• 10th/12th pass preferred.
• Prior experience in a veterinary clinic preferred.
• Comfortable handling dogs and cats of different sizes.
• Physically fit and willing to work in shifts, including weekends.
• Basic communication skills and willingness to learn.
• Compassionate, disciplined and responsible.

Responsibilities

• Assist doctors in safely handling and restraining pets during consultations and procedures.
• Prepare consultation rooms before appointments and assist during examinations, vaccinations, dressing and minor procedures.
• Help with feeding, cleaning and basic animal care as required.
• Support reception and clinic coordinators during peak hours and manage pet movement within the clinic.
• Maintain hygiene of consultation rooms, treatment areas and kennels; ensure proper disposal of biomedical waste.

Skills

Animal handling

Communication skills

Physical fitness

Willingness to learn

Shift work

Education

High school diploma (10th/12th)

Job description

Job Description Pet Clinic Helper

Company: MaxPetz

Department: Clinic Operations

Reporting To: Clinic Coordinator / Centre Manager

Location: MaxPetz Clinics

Role Overview

Responsible for supporting veterinarians and clinic staff in the smooth day-to-day functioning of the pet clinic, ensuring proper handling and care of pets, maintaining hygiene, and delivering a positive experience to pet parents.

Key Responsibilities

1. 1. Animal Handling & Care
   • Assist doctors in safely handling and restraining pets during consultations and procedures.
   • Comfort and monitor pets during their clinic visits.
   • Assist with feeding, cleaning and basic animal care when required.
2. 2. Clinical Assistance
   • Prepare consultation rooms before appointments.
   • Assist doctors during examinations, vaccinations, dressing and minor procedures.
   • Help with sample collection, labelling and movement of samples.
   • Ensure medical equipment and instruments are ready and sterilised.
3. 3. Clinic Hygiene & Maintenance
   • Maintain cleanliness of consultation rooms, treatment areas and kennels.
   • Ensure proper disposal of biomedical waste as per protocols.
   • Maintain hygiene and sanitation standards across the clinic.
4. 4. Patient & Pet Parent Experience
   • Help manage pet movement within the clinic.
   • Support reception and clinic coordinators during peak hours.
   • Ensure pets and pet parents are treated with care and courtesy.
5. 5. Inventory & Operations
   • Assist in maintaining stock of medical consumables and supplies.
   • Report shortages, equipment issues and maintenance requirements.
   • Follow clinic SOPs and operational checklists.

Candidate Requirements

• 10th / 12th pass preferred.
• Prior experience in a veterinary clinic, pet hospital, kennel or animal-care facility preferred.
• Must be comfortable handling dogs and cats of different sizes and temperaments.
• Physically fit and willing to work in shifts, including weekends.
• Basic communication skills and willingness to learn.
• Compassionate, disciplined and responsible.

Key Performance Indicators (KPIs)

• Clinic hygiene and cleanliness scores.
• Doctor satisfaction and quality of clinical support.
• Pet handling and safety compliance.
• Timely preparation of consultation and treatment rooms.
• Adherence to clinic SOPs and operational checklists.