Assistant Centre Manager

HumaQuest Consulting; Kolkata District; On-site; INR 600,000 - 900,000; Full time

Job summary

HumaQuest Consulting seeks an experienced Centre Manager to oversee daily operations of a veterinary hospital in Kolkata. You will lead staff, supervise veterinarians and technicians, ensure high-quality patient care, hygiene, and adherence to hospital protocols.

You will monitor revenue and expenses, drive client satisfaction and business growth, manage inventory of medicines and equipment, and optimize clinical and financial performance while maintaining exceptional service standards.

Responsibilities

• Manage daily hospital operations, staff scheduling, and resource allocation.
• Supervise veterinarians, veterinary technicians, and support staff.
• Ensure quality patient care, hygiene, and hospital protocols.
• Handle pet owners' queries, complaints, and service-related issues.
• Monitor revenue, expenses, billing, and overall centre performance.
• Drive business growth, client retention, and operational efficiency.
• Maintain inventory of medicines, medical equipment, and other supplies.

Job description

Job Overview:

We are looking for an experienced Centre Manager to oversee the day-to-day operations of a veterinary hospital, ensuring smooth functioning, quality pet care services, customer satisfaction, and business growth.

Key Responsibilities:

• Manage daily hospital operations, staff scheduling, and resource allocation.
• Supervise veterinarians, veterinary technicians, and support staff.
• Ensure quality patient care, hygiene, and hospital protocols.
• Handle pet owners' queries, complaints, and service-related issues.
• Monitor revenue, expenses, billing, and overall centre performance.
• Drive business growth, client retention, and operational efficiency.
• Maintain inventory of medicines, medical equipment, and other supplies.