Assistant Store Manager - Night Shift

Vetic; Chennai; On-site; INR 400,000 - 620,000; Full time

Job summary

Vetic is seeking an Assistant Store Manager for the Night Shift in Chennai to oversee day-to-day clinic and store operations, drive sales, and deliver exceptional customer experiences. You will manage inventory, cash handling, and KPI performance while maintaining hygiene, merchandising, and SOP adherence in a pet-focused healthcare environment.

The role requires 2+ years in Retail/Clinic/Hospital management, a proactive ownership mindset, strong communication, and passion for pets.

Qualifications

• 2+ years experience in Retail / Clinic / Hospital / QSR Management.
• Strong ownership & problem-solving mindset.
• Good customer engagement & communication skills.
• Target-oriented & passionate about pets.

Responsibilities

• Oversee day-to-day clinic & store operations.
• Drive sales & analyze trends based on footfall & customer behavior.
• Ensure excellent customer experience & handle escalations.
• Maintain clinic presentation, hygiene & merchandising.
• Manage inventory, stock audits & optimal stock levels.
• Handle cash management & daily reconciliation.
• Implement & monitor SOPs across operations.
• Drive KPIs & achieve monthly revenue targets.

Skills

Retail management

Customer engagement

Team leadership

Problem solving

Communication

Job description

About Vetic: Vetic is a fast-growing pet healthcare company focused on delivering holistic, advanced, and compassionate care for pets. With 150+ veterinarians and 65+ centers across India, we provide end-to-end services including consultations, diagnostics, surgeries, grooming, and pharmacy support.

Assistant Store Manager – Vetic | Night Shift

Key Responsibilities

• Oversee day-to-day clinic & store operations
• Drive sales & analyze trends based on footfall & customer behavior
• Ensure excellent customer experience & handle escalations
• Maintain clinic presentation, hygiene & merchandising
• Manage inventory, stock audits & optimal stock levels
• Handle cash management & daily reconciliation
• Implement & monitor SOPs across operations
• Drive KPIs & achieve monthly revenue targets

Requirements

• 2+ years exp in Retail / Clinic / Hospital / QSR Management
• Strong ownership & problem-solving mindset
• Good customer engagement & communication skills
• Target-oriented & passionate about pets