Client Solutions Manager, Meta

The Nimble Labs; Mumbai; Hybrid; INR 900,000 - 1,500,000; Full time

Benefits offered by this job

Ownership of book

Direct platform access

Cert & training support

Hybrid work locations

Job summary

The Nimble Labs seeks a proactive Client Solutions professional to own the Meta market operations for international advertisers. You will manage onboarding, monitor performance, protect and grow revenue, and lead performance reviews with visibility to clients and leadership.

With at least 3 years in client-facing digital advertising roles and Meta platform proficiency, you will navigate complex multi-stakeholder relationships and drive spend growth while maintaining rigorous operational

Qualifications

• Meta Blueprint certification; candidates must obtain within first 60 days (sponsored).
• Minimum 3+ years in client success, account management or similar client-facing role in digital advertising.
• Solid working knowledge of Meta Business Manager and the platform's advertising products.

Responsibilities

• Own day-to-day relationship with a portfolio of international Meta advertisers.
• Manage onboarding: Business Manager setup, asset access, verification, and pre-spend steps.
• Monitor performance and spend, identify risks, act proactively to protect revenue.
• Protect and grow each account's revenue through optimisation and data-driven cases for spend increases.
• Keep accounts sharper quarter over quarter to drive higher spend and longer tenure.
• Handle complex operational conversations: account issues, attribution questions, measurement gaps.
• Collaborate with Meta partner contacts on support and escalations; feed insights to the team.
• Lead client reporting and performance reviews with quantitative and qualitative analysis.
• Maintain clean records of assets, data and reporting to support revenue conversations.
• Partner with Client Partner to ensure delivery matches agreements.

Skills

Meta Ads

Account Management

Client Success

English Communication

Tools

Meta Business Manager

Job description

The Nimble Labs sits between international advertisers and the platforms where their revenue is made: TikTok, Meta and Google. We give brands and performance advertisers access, terms and support that a standard agency relationship doesn't offer. Our Client Solutions team turns commercial commitments into delivered results, working hand in hand with Client Partners to protect and grow every account's spend.

About the job

Can you keep an account scaling when the platform keeps moving underneath it?

Meta is where our clients spend most consistently. Facebook and Instagram remain the backbone of performance advertising for most of the businesses we work with, and keeping those accounts healthy takes someone who stays close to the detail. Our clients operate in fast-moving categories and scale quickly. We make sure the operational side keeps pace.

You will be the single operational owner of our Meta market, working alongside its Client Partner. The revenue the CP signs is only real once you deliver it: you own the operational health, campaign performance and growth of our Meta portfolio.

What You Will Be Doing

• Own the day-to-day relationship with a portfolio of international Meta advertisers.
• Manage onboarding: Business Manager setup, asset access, verification and everything required before spend goes live.
• Monitor performance and spend, identify risks early, and act before the client has to ask.
• Protect and grow each account's revenue: optimize what's live, and bring the client a clear, numbers-backed case whenever spend should go up.
• Make clients better at the platform than they were last quarter, because sharper accounts spend more, for longer.
• Handle the harder operational conversations: account issues, measurement gaps, attribution questions.
• Work with our Meta partner contacts on support and escalations, and feed platform insights back to the team.
• Lead client reporting and performance reviews, providing actionable insight through quantitative and qualitative analysis.
• Keep account records, assets, data and reporting clean enough that any revenue conversation can start from them.
• Partner closely with your Client Partner counterpart so delivery matches what was agreed.

What Will Make You Successful In This Role

• Meta Certified professional status (Meta Blueprint, e.g., Certified Media Buying Professional) is required. Candidates without current certification will be expected to obtain it within their first 60 days; we sponsor the process.
• Minimum 3+ years in client success, account management, partnerships or another client-facing role in digital advertising.
• Solid working knowledge of Meta Business Manager and the platform's advertising products.
• You can stand behind performance numbers in front of a client's growth or finance lead.
• You can run complex, multi-stakeholder client relationships, work through disagreement, and land decisions that unlock spend.
• Proactive, organised, and comfortable holding several accounts at different stages at once.
• Excellent communication skills in English across regions and time zones.
• Experience with lead generation, e-commerce or subscription advertisers is an advantage. Familiarity with attribution tools and MMPs is a plus.

Life at The Nimble Labs

We are a small, senior team spread across markets and time zones, and we run on four things:

• Ownership, not oversight. You run your own book. Nobody checks in for permission, and your results are visible: to clients, to the team, and to you.
• Directness. We say what we mean, we answer quickly, and we'd rather have a hard conversation early than a polite one too late.
• Move when the market moves. This industry changes faster than most people can keep up with. We treat that as the interesting part, and the people who spot the shift first are the ones who win the budget.
• One number, two owners. Every market has a CP and a CSM behind the same revenue line. We back each other, because neither of us hits the number alone.

What We Offer

• A defined platform market that is yours to build: one owner, full accountability
• Direct access to platform partner teams at TikTok, Meta and Google
• Certification and training support: we fund and expect continuous platform accreditation
• Growth opportunities through mentorship and hands-on exposure to global markets
• Flexible hybrid working from Mumbai, Bengaluru, New Delhi or Hyderabad
• Flat structure, fast decisions, and impact you can see within your first quarter

If you want your work to be visible rather than absorbed into a structure, come and talk to us.

Setup

Hybrid, based in Mumbai, Bengaluru, New Delhi or Hyderabad. Working hours flexible to cover international clients.