Client Servicing Manager

WMS Entertainment; New Delhi; On-site; INR 600,000 - 950,000; Full time

Job summary

WMS Entertainment in Delhi is seeking a seasoned Client Relationship Manager to understand client briefs, manage retainers, and oversee experiential marketing campaigns from planning to delivery.

The role emphasizes cross-functional collaboration, status reporting to clients, maintaining cost sheets and P&Ls in Excel, and driving innovative solutions across multiple projects.

Qualifications

• Minimum of 3 years of experience in client servicing, account management or a related role within the experiential marketing industry
• Excellent communication, project management and presentation skills
• Creative thinker with a passion for innovation and problem-solving in order to manage multiple projects

Responsibilities

• Client Relationship Management: Understand clients' business briefs & goals along with retainership of clients
• Project Management: Oversee the planning, execution and quality delivery of events
• Performance Tracking and Reporting: Prepare and present comprehensive reports to clients, highlighting key achievements and areas for improvement
• Team Collaboration: Work closely with cross-functional teams to achieve the desired output
• Stakeholder Management and Operational Efficiency
• Fluency with Excel- Cost sheets and P&Ls

Skills

Client servicing

Project management

Stakeholder management

Excel

Team collaboration

Cost sheets

Job description

• Client Relationship Management: Understand clients' business briefs & goals along with retainership of clients
• Project Management:Oversee the planning, execution and quality delivery of events
• Performance Tracking and Reporting: Prepare and present comprehensive reports to clients, highlighting key achievements and areas for improvement
• Team Collaboration: Work closely with cross-functional teams to achieve the desired output
• Stakeholder Management and Operational Efficiency
• Fluency with Excel- Cost sheets and P&Ls

Qualifications:

• Minimum of 3 years of experience in client servicing, account management or a related role within the experiential marketing industry
• Excellent communication, project management and presentation skills
• Creative thinker with a passion for innovation and problem-solving in order to manage multiple projects