Client Service Executive

Automated Trading Softtech; Mumbai Suburban; On-site; INR 335,000 - 614,000; Full time

Job summary

Automated Trading Softtech in Mumbai is seeking a Customer Service Executive - Inbound / Blended to be the primary contact for assigned clients, managing queries via phone, email, WhatsApp, and in-person meetings.

You will coordinate with internal teams to ensure timely execution of client requests and follow up on pending documents, approvals, and payments, delivering prompt, professional service and building strong client relationships.

Responsibilities

• Serve as the primary point of contact for assigned clients.
• Handle client queries via ph, email, WtsApp & in-person meetings.
• Coordinate with internal teams to ensure timely execution of client requests.
• Follow up on pending doc., approvals & payments.

Job description

Customer Service Executive - Inbound / Blended

Role Category: Customer Success, Service & Operations - Other

Serve as the primary point of contact for assigned clients.Handle client queries via ph, email, WtsApp & in-person meetings.Coordinate with internal teams to ensure timely execution of client requests.Follow up on pending doc., approvals & payments..