Client Service Executive

Talentstack; Mumbai; Presencial; INR 450.000 - 750.000; Jornada completa

Descripción de la vacante

Talentstack in Mumbai, India seeks a driven Client Servicing / Career Consultant to guide clients through end-to-end job search services. You will be the primary point of contact, shape strategies, coordinate profile services, and support throughout applications and interviews.

The role requires excellent communication, strong organization, ownership, and a proactive approach to problem-solving as you manage multiple client portfolios and ensure a high-quality client experience.

Formación

• Graduate in any discipline; MBA is an advantage but not required.
• Fresh graduates with strong communication, coordination and ownership skills are welcome.
• Basic familiarity with LinkedIn and job portals.
• 1–5+ years in recruitment, HR consulting, client servicing, or related fields preferred for experienced applicants.
• Experience or internships in HR, recruitment, customer success, sales, operations or interview coaching is a plus.
• Strong written and verbal communication skills and the ability to manage multiple priorities.

Responsabilidades

• Welcome new clients, onboarding, and serve as their dedicated contact.
• Conduct discovery calls to understand client goals and job search needs.
• Set expectations and keep clients informed throughout engagement.
• Review resumes and LinkedIn profiles for positioning and ATS readiness.
• Recommend relevant roles, industries, and strategies.
• Coordinate with resume and LinkedIn specialists for timely delivery.
• Plan and manage applications, recruiter outreach, and follow-ups.
• Support interview prep, salary discussions, and offers guidance.
• Track progress, share updates, and address concerns proactively.
• Manage multiple client portfolios with high service standards.

Conocimientos

Excellent communication

Organizational skills

Ownership

Proactive problem-solving

Client relationship management

LinkedIn familiarity

Job portals familiarity

Educación

Bachelor's degree

MBA (advantage)

Herramientas

LinkedIn

Job portals

Descripción del empleo

About the Role

Were looking for a driven, people-focused Client Servicing / Career Consultant to guide clients through MyPMs end-to-end job search services.

As each client's primary point of contact, you'll understand their goals, help shape their job search strategy, coordinate profile services, and support them throughout the application and interview process. You'll work closely with internal teams to deliver a thoughtful, well-managed client experience.

This role is a strong fit for someone with excellent communication and organizational skills, a proactive approach to problem-solving, and the ownership to manage multiple client relationships.

Key Responsibilities

• Welcome new clients, manage onboarding, and serve as their dedicated point of contact.
• Conduct discovery calls to understand each client's experience, career goals, and job search needs.
• Set clear expectations and keep clients informed throughout the engagement.
• Review resumes and LinkedIn profiles, identifying positioning and ATS-readiness opportunities.
• Recommend relevant roles, industries, and job search strategies.
• Coordinate with resume and LinkedIn specialists to ensure timely, high-quality delivery.
• Plan and manage job applications, recruiter outreach, and follow-ups.
• Support clients with interview preparation, salary discussions, and offer-related guidance.
• Track client progress, share regular updates, and proactively address concerns or escalations.
• Manage multiple client portfolios while maintaining a high standard of service and accountability.

What We're Looking For

• A graduate in any discipline; an MBA is an advantage but not required.
• Fresh graduates with strong communication, coordination, and ownership skills are encouraged to apply.
• Basic familiarity with LinkedIn and job portals.
• For experienced applicants, 1-5+ years in recruitment, HR consulting, client servicing, customer success, career consulting, talent acquisition, staffing, EdTech, or B2B client management is preferred.
• Experience or internships in HR, recruitment, customer success, sales, operations, premium client handling, resume consulting, LinkedIn optimization, or interview coaching are an advantage.
• Strong written and verbal communication skills.
• Good organization and follow-through, with the ability to manage multiple priorities.
• A client-first mindset, sound judgment, and a proactive approach to problem-solving.