Customer Relationship Executive

UniSolution; Jaipur; On-site; INR 300,000 - 500,000; Full time

Benefits offered by this job

Flexible Work Environment

Growth Opportunities

Skill Development

Job summary

An innovative career guidance consultancy is seeking a proactive Client Relationship Executive to enhance client interactions and streamline operations. This role involves managing calls, emails, and appointment scheduling, ensuring a seamless experience for clients and the internal team. Join a dynamic and meaningful industry that empowers individuals to achieve their career aspirations while enjoying a flexible work environment with opportunities for growth. If you are organized, detail-oriented, and passionate about helping others, this position is perfect for you!

Qualifications

• Strong organizational skills and attention to detail are essential.
• Experience in customer service or administrative roles is a plus.

Responsibilities

• Manage calls and emails, providing details to clients.
• Coordinate and organize career guidance sessions effectively.
• Act as a point of contact for students and professionals.

Skills

Organizational Skills

Attention to Detail

Customer Service

Scheduling

CRM Tools

Basic Excel/Spreadsheets

Education

Experience in Customer Service or Administrative Roles

Tools

Google Calendar

Email

CRM Tools

Excel

Job description

Educator, Career Guidance Coach, Scientific Content Creator

Company Description

UniSolution is a career guidance consultancy dedicated to helping individuals make informed, confident career choices. With a 100% client satisfaction rate, we provide personalized 1:1 sessions tailored to each person's unique strengths, interests, and goals.

We are looking for a highly organized and proactive Client Relationship Executive to handle calls, emails, appointment scheduling, and client coordination for our career guidance services. This role is perfect for someone with strong communication skills, attention to detail, and the ability to optimize workflows to ensure a smooth experience for both clients and the internal team.

Key Responsibilities:

1. Call & Email Handling: Manage incoming inquiries, call/follow up with leads/existing clients, and provide all the details.
2. Appointment Scheduling: Coordinate and organize career guidance sessions, ensuring a smooth booking process.
3. Client Communication: Act as a point of contact for students, professionals, and parents, ensuring excellent service.
4. Calendar & Workflow Management: Maintain a structured schedule for the career guidance team.
5. System Optimization: Improve efficiency by streamlining booking, email handling, and follow-ups.
6. Basic Admin Tasks: Maintain client records in Excel, organize feedback, and track session history.

Required Skills & Qualifications:

1. Strong organizational skills and attention to detail.
2. Experience in customer service, scheduling, or administrative roles is a plus.
3. Comfortable using Google Calendar, Email, CRM tools, and basic Excel/Spreadsheets.
4. Self-motivated with the ability to work independently and take initiative.

Why Join Us?

1. Work in a dynamic and meaningful industry that helps students and professionals achieve their career goals.
2. Flexible work environment with room for growth and skill development.
3. Opportunity to be part of a fast-growing career consulting business.

How to Apply:

Interested candidates can apply via LinkedIn or send their resumes to [e-mail] with the subject line "Application for Client Relationship Executive".

Join us in making career guidance more accessible and impactful!

Seniority level

Entry level

Employment type

Full-time

Job function

Business Development and Sales

Industries

Advertising Services