Client service & Event coordinator

Stellar Talent Hr Consultancy Chennai; Chennai District; On-site; INR 300,000 - 500,000; Full time

Job summary

Event management is seeking a proactive Client Servicing & Event Coordinator in Chennai to manage client relationships and ensure flawless event execution. Frequent travel to client locations and venues is required, with a focus on clear communication and seamless coordination with internal teams.

The ideal candidate will hold a Bachelor's degree in Business, Marketing, or Communications and 2–5 years of experience in client servicing, account management, or event coordination.

Qualifications

• Bachelor's degree in business, marketing, communications, or related field.
• 2–5 years in client servicing, account management, customer success, or event coordination.
• Excellent verbal and written communication skills.
• Strong client relationship and stakeholder management abilities.
• Willingness to travel extensively for client meetings and event execution.

Responsibilities

• Client Communication: Answer questions, provide information, and act as primary contact via phone, email, or meetings. Travel to sites as required.
• Issue Resolution: Troubleshoot problems, fix glitches, and handle complaints.
• Internal Coordination: Work with sales, product, and tech teams to deliver client needs.
• Account Maintenance: Process orders, update records, and track data using CRM tools.
• Prepare client reports, meeting minutes, and project status updates.
• Track project progress and ensure all deliverables meet deadlines.

Skills

Client communication

Coordination

Problem-solving

Stakeholder management

Multitasking

Organizational skills

Travel readiness

CRM familiarity

Office software

Education

Bachelors in Business/Marketing/Communications

Tools

Salesforce

HubSpot

Zoho CRM

Microsoft Office Suite

Job description

Job Title: Client Servicing & Event coordinator

Company: Event management

Location: Nungambakkam, Chennai

Experience: 25 Years

Positions: 2

Employment Type: Full-Time

Education: Bachelor's Degree in Business Administration, Marketing, Communications, or a related field.

About the Company

Our client, represented exclusively by Stellar Talent HR Consultancy is a leading Event management, planning, and design company based in Chennai, with over 20 years of industry expertise. Since 2003, they have been delivering world-class Corporate Events, Medical Conferences, MICE, Exhibitions, Product Launches, and Weddings across India through innovative planning and flawless execution.

Job Summary

We are looking for a proactive and customer-focused Client Servicing & Event coordinator to manage client relationships and ensure the successful execution of events. The ideal candidate should possess excellent communication, coordination, and problem-solving skills, with the ability to work closely with internal teams while maintaining exceptional client satisfaction. This role requires frequent travel to client locations and event venues.

Job Responsibilities

• Client Communication: Answer questions, provide information, and act as the primary contact via phone, email, or meetings. So, travel is must. Attend client meetings, site visits, and event execution as required.
• Issue Resolution: Troubleshoot problems, fix technical glitches, and handle complaints.
• Internal Coordination: Work with sales, product, and tech teams to deliver what the client needs.
• Account Maintenance: Process orders, update records, and track data using CRM tools.
• Prepare client reports, meeting minutes, and project status updates.
• Track project progress and ensure all deliverables are completed within agreed timelines.

Desired Candidate Profile

• Bachelor's degree in Business, Marketing, Communications, or a related field.
• 2–5 years of experience in Client Servicing, Account Management, Customer Success, or Event Coordination.
• Excellent verbal and written communication skills.
• Strong client relationship and stakeholder management abilities.
• Outstanding interpersonal, listening, negotiation, and conflict-resolution skills.
• Ability to manage multiple projects and deadlines efficiently.
• Strong organizational and time management skills.
• Proficiency in CRM software such as Salesforce, HubSpot, Zoho CRM, or similar platforms.
• Good working knowledge of Microsoft Excel, Word, PowerPoint, and Outlook.
• Willingness to travel extensively for client meetings and event execution
• Prior experience in the Event Management, Hospitality, Advertising, Media, or Corporate Services industry is preferred.
• Ability to remain calm under pressure and handle demanding client situations.
• Immediate joiners will be preferred.