We are seeking a strategic and results-driven Account Manager – US IT Staffing to lead client relationships, drive business growth, and manage end-to-end delivery for our US-based clients.
The ideal candidate will bring strong client-facing experience, an established network in the US IT Staffing ecosystem, and the leadership skills to guide recruitment teams toward consistent delivery excellence.
You will act as the primary point of contact for clients, own account performance, and play a key role in scaling our US Staffing business.
3. KEY RESPONSIBILITIES
- Build, manage, and grow long-term strategic relationships with Tier 1 Vendors, Direct Clients, MSPs, VMS, and Implementation Partners across the US.
- Serve as the primary point of contact for assigned client accounts.
- Understand client business objectives, hiring needs, and delivery expectations.
- Conduct regular business reviews with clients to strengthen partnerships and expand engagement.
- Identify and acquire new business opportunities across the US IT staffing market.
- Expand existing accounts by cross-selling and up-selling services.
- Develop and execute account growth strategies to meet revenue targets.
- Leverage industry networks and referrals to build the client portfolio.
- Receive, analyze, and prioritize client requirements.
- Translate complex requirements into clear, actionable recruitment strategies.
- Allocate requirements to the recruitment team and monitor delivery progress.
- Ensure timely submission of qualified candidates within client SLAs.
- Own end-to-end delivery lifecycle — from requirement intake to candidate placement.
- Lead, mentor, and support recruitment teams to consistently exceed targets.
- Drive daily huddles, submission reviews, and pipeline discussions.
- Coach recruiters on sourcing techniques, closing strategies, and best practices.
- Foster a high-performance culture within the team.
- Negotiate rates, contracts, MSAs, and commercial terms with clients.
- Ensure profitable margins while maintaining competitive pricing.