City Operations Manager

SpeedFix India; Bengaluru; On-site; INR 1,500,000 - 2,100,000; Full time

Benefits offered by this job

High ownership

Fast promotion track

Cross-functional exposure

Job summary

SpeedFix India is seeking a City Operations Manager in Bengaluru to lead city-level operational rhythms across bookings, assignment quality, service recovery and team coordination.

You will drive on-time metrics, coordinate capacity with support and field teams, and review escalations daily to ensure quality in a high-volume service environment.

Qualifications

• 3+ years in ops, fulfillment, or marketplace execution.
• Strong ownership across high-volume service environments.
• Comfort with dashboards, scheduling, and customer-impact decisions.

Responsibilities

• Drive booking completion and on-time assignment metrics.
• Coordinate city capacity with support and field teams.
• Review escalations and quality issues daily.

Skills

Ops experience

Ownership

Dashboards usage

Tools

Scheduling tools

Dashboard analytics

Job description

Home/Careers/City Operations Manager

OperationsFull-time

City Operations Manager

Lead the city-level operations rhythm across bookings, assignment quality, service recovery, and team coordination.

Operations Bengaluru

Responsibilities

• Drive booking completion and on-time assignment metrics
• Coordinate city capacity with support and field teams
• Review escalations and quality issues daily

Requirements

• 3+ years in ops, fulfillment, or marketplace execution
• Strong ownership across high-volume service environments
• Comfort with dashboards, scheduling, and customer-impact decisions

Perks

• High-ownership role in a growing service brand
• Fast promotion track for strong operators
• Cross-functional exposure with leadership teams