Community Manager Bangalore

Michael Page; India; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Michael Page is seeking a dynamic leader to spearhead end-to-end business operations in a premium workspace environment. You will own community and operations teams to deliver exceptional member experiences while driving occupancy, renewals, and revenue growth.

In this role you will oversee day-to-day facilities, vendor management, and safety compliance, plan engagement programs, monitor KPIs, and develop the team through performance management and strong stakeholder relationships.

Qualifications

• Bachelor's degree in Business, Marketing, Hospitality, or related discipline.
• 8-10 years of experience in hospitality, operations, customer success, community management, consulting, or related fields.
• Proven experience managing teams, customer relationships, and business operations.
• Strong communication, stakeholder management, and problem-solving skills.
• Demonstrated ability to drive operational efficiency, member satisfaction, and revenue growth.

Responsibilities

• Lead community and operations teams to deliver exceptional member experiences.
• Drive occupancy, renewals, member retention, and support sales initiatives.
• Oversee day-to-day building operations, facilities, maintenance, and vendor management.
• Plan and execute community engagement programs, networking events, and member-focused initiatives.
• Monitor operational KPIs, optimize expenses, and ensure compliance with safety standards.
• Manage stakeholder relationships, resolve escalations, and lead team development and performance management.

Skills

Team leadership

Communication

Problem solving

Stakeholder management

Customer relationships

Operational efficiency

Education

Bachelor's degree in Business, Marketing, Hospitality, or related

Job description

Overview

Lead end-to-end business operations with ownership. Join a dynamic, customer-centric environment that offers strong leadership.

About Our Client

Our client is a leading premium flexible workspace provider with a strong national presence and a focus on delivering collaborative, hospitality-driven workplace experiences.

Job Description

• Lead community and operations teams to deliver exceptional member experiences.
• Drive occupancy, renewals, member retention, and support sales initiatives.
• Oversee day-to-day building operations, facilities, maintenance, and vendor management.
• Plan and execute community engagement programs, networking events, and member-focused initiatives.
• Monitor operational KPIs, optimize expenses, and ensure compliance with safety standards.
• Manage stakeholder relationships, resolve escalations, and lead team development and performance management.

The Successful Applicant

• Bachelor's degree in Business, Marketing, Hospitality, or a related discipline.
• 8-10 years of experience in hospitality, operations, customer success, community management, consulting, or related fields.
• Proven experience managing teams, customer relationships, and business operations.
• Strong communication, stakeholder management, and problem-solving skills.
• Demonstrated ability to drive operational efficiency, member satisfaction, and revenue growth.

What\'s on Offer

An opportunity to lead high-impact community and business operations within a rapidly growing workplace solutions organization, while driving member experience, team performance, and commercial success.