Head of Operations

Kawenmanpower; Bengaluru; On-site; INR 1,200,000 - 1,500,000; Full time

Benefits offered by this job

Competitive leadership compensation

Performance-based incentives

ESOP opportunities

Job summary

Kawenmanpower in Bangalore South is seeking an experienced Operations Manager to lead operations across over 125 premium short-term rental properties. The ideal candidate will have 10–15 years of experience in hospitality or multi-property operations, with a strong focus on team leadership and operational excellence.

Responsibilities include managing guest experiences, reservations, and operational scaling while working closely with leadership to optimize processes and enhance performance.

Competitive compensation, performance-based incentives, and opportunities for operational ownership in a rapidly expanding business await the right candidate.

Qualifications

• 10–15 years of hospitality or multi-property operations experience.
• Experience managing 50+ properties across multiple cities.
• Strong team leadership and operations management skills.

Responsibilities

• Lead end-to-end operations across 125+ premium short-term rental properties.
• Manage guest experience, reservations, and owner relationships.
• Drive operational excellence and process optimization.

Skills

Hospitality operations experience

Team leadership

OTA platforms expertise

Process optimization

Job description

Bangalore South, India | Posted on 05/27/2026

KAWEN MANPOWER is your trusted consulting partner, delivering customized solutions that drive growth, efficiency, and success. With industry expertise, integrity, and a forward-thinking approach, we help businesses and individuals unlock their full potential and achieve lasting results.

Job Description

Lead end-to-end operations across 125+ premium short-term rental properties across multiple cities. Manage guest experience, reservations, city operations, owner relationships, SOPs, and operational scaling. Drive operational excellence, team performance, and process optimization while working closely with leadership.

Requirements

• 10–15 years of hospitality or multi-property operations experience
• Experience managing 50+ properties across multiple cities
• Strong team leadership and operations management skills
• Expertise in OTA platforms like Airbnb, Booking.com, Agoda, etc.
• Ability to handle escalations, process building, and high-growth operations
• Comfortable working during weekends and peak holiday periods
• Experience in STR, serviced apartments, hotels, or hospitality startups preferred
• Competitive leadership compensation
• Performance-based incentives tied to operational KPIs
• ESOP opportunities
• High-impact leadership role with operational ownership
• Opportunity to scale operations across a fast-growing hospitality platform
• Multi-city exposure in a rapidly expanding business