Chief Manager - Sales Coordination

Rely; Mumbai; On-site; INR 1,400,000 - 2,200,000; Full time

Job summary

John Cockerill in Mumbai is seeking an experienced Sales Administration professional to provide end-to-end coordination for Lead-to-Order governance, managing processes and ensuring smooth customer interactions from enquiries to order completion.

Responsibilities include coordinating with multiple internal teams, tracking proposals and quotations, maintaining CRM systems, and supporting meetings and marketing activities.

Qualifications

• Strong coordination and follow-up abilities.
• Nice to have exposure to cold rolling plant equipment and related business.
• Excellent written and verbal communication via professional emails.

Responsibilities

• Manage Lead-to-Order governance, processes, and compliance.
• Coordinate with Sales, Engineering, Estimation, Commercial, Finance, Projects, and customers.
• Track enquiries, RFQs, proposals, quotations, negotiations, POs, and order status.
• Maintain sales funnel, CRM/Digi, pipeline, MIS, and management reports.
• Coordinate management approvals, MOMs, action trackers, and follow-ups.
• Support customer meetings, visits, presentations, exhibitions, and marketing activities.
• Maintain customer, project, consultant, EPC, and competitor databases.
• Ensure smooth order handover to Project/Execution and adherence to sales processes.

Skills

Coordination skills

CRM/ERP proficiency

MS Excel

Email communication

Deal tracking

MIS reporting

Cross-functional coordination

Tools

CRM/ERP systems

Job description

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John Cockerill, enablers of opportunities

Driven since 1817 by the entrepreneurial spirit and thirst for innovation of its founder, the John Cockerill Group develops large-scale technological solutions to meet the needs of our time: facilitating access to
low-carbon energies, enabling sustainable industrial production, preserving natural resources, contributing to greener mobility, enhancing security and installing essential infrastructures.

Its offer to companies, governments and communities consists of services and associated equipment for the sectors of energy, defense, industry, environment, transport and infrastructures.

With more than 8 200 employees, John Cockerill achieved a turnover of € 1.649 billion in 2025 in 27 countries, on 5 continents.

Location

Role Purpose

To provide end-to-end coordination and administrative support to the sales team,
managing the governance and in terms of processes for Lead to order, ensuring smooth
management of customer interactions, enquiries, proposals, commercial submissions.

Key Responsibilities

• 1. Manage Lead-to-Order governance, processes, and compliance.
• 2. Coordinate with Sales, Engineering, Estimation, Commercial, Finance,
  Projects, and customers.
• 3. Track enquiries, RFQs, proposals, quotations, negotiations, POs, and order
  status.
• 4. Maintain sales funnel, CRM/Digi, pipeline, MIS, and management reports.
• 5. Coordinate CC/management approvals, MOMs, action trackers, and followups.
• 6. Support customer meetings, visits, presentations, exhibitions, and marketing
  activities.
• 7. Maintain customer, project, consultant, EPC, and competitor databases.
• 8. Ensure smooth order handover to Project/Execution and adherence to sales

Key Skills & Competencies

• 1. Strong coordination and follow-up skills.
• 2. Good understanding of cold rolling plant, equipment and business.
• 3. Excellent communication and professional email-writing skills.
• 4. Good knowledge of MS Excel, PowerPoint, Word, and CRM/ERP systems.
• 5. Ability to manage multiple opportunities and deadlines simultaneously.
• 6. Strong analytical and MIS reporting capability.
• 7. Ability to coordinate with senior management and cross-functional teams.

Preferred Experience

10–15 years of experience in Cold rolling Complex operations or project, sales
administration or co-ordination, steel plant equipment, industrial machinery, EPC,
engineering.

John Cockerill offers you career and development opportunities within its various sectors in a friendly working environment.