Assistant Chief Manager - Sales Coordination

John Cockerill; Mumbai; On-site; INR 900,000 - 1,500,000; Full time

Job summary

John Cockerill in Mumbai seeks an experienced Sales Administration Coordinator to manage end-to-end Lead-to-Order governance, coordinate with Sales, Engineering, Estimation, Commercial, Finance, Projects, and customers, and ensure smooth customer interactions from enquiry to order.

The role requires strong MS Excel/CRM-ERP skills, robust MIS reporting, and the ability to manage multiple opportunities and deadlines in a fast-paced steel/industrial environment.

Qualifications

• 10–15 years of experience in cold rolling complex operations or project coordination.

Responsibilities

• Manage Lead-to-Order governance, processes, and compliance.
• Coordinate with Sales, Engineering, Estimation, Commercial, Finance, Projects, and customers.
• Track enquiries, RFQs, proposals, quotations, negotiations, POs, and order status.
• Maintain sales funnel, CRM/Digi, pipeline, MIS, and management reports.
• Coordinate CC/management approvals, MOMs, action trackers, and follow-ups.
• Support customer meetings, visits, presentations, exhibitions, and marketing activities.
• Maintain customer, project, consultant, EPC, and competitor databases.
• Ensure smooth order handover to Project/Execution and adherence to sales.

Skills

Coordination

Communication

MIS reporting

Multitasking

Email writing

Cross-functional coordination

Tools

CRM/ERP

MS Excel

PowerPoint

Word

Job description

John Cockerill, enablers of opportunities Driven since 1817 by the entrepreneurial spirit and thirst for innovation of its founder, the John Cockerill Group develops large-scale technological solutions to meet the needs of our time: facilitating access to low-carbon energies, enabling sustainable industrial production, preserving natural resources, contributing to greener mobility, enhancing security and installing essential infrastructures. Its offer to companies, governments and communities consists of services and associated equipment for the sectors of energy, defense, industry, environment, transport and infrastructures. With more than 8 200 employees, John Cockerill achieved a turnover of € 1.649 billion in 2025 in 27 countries, on 5 continents.

Location

Ghansoli, Navi Mumbai

Role Purpose

To provide end-to-end coordination and administrative support to the sales team, managing the governance and in terms of processes for Lead to order, ensuring smooth management of customer interactions, enquiries, proposals, commercial submissions.

Key Responsibilities

• Manage Lead-to-Order governance, processes, and compliance.
• Coordinate with Sales, Engineering, Estimation, Commercial, Finance, Projects, and customers.
• Track enquiries, RFQs, proposals, quotations, negotiations, POs, and order status.
• Maintain sales funnel, CRM/Digi, pipeline, MIS, and management reports.
• Coordinate CC/management approvals, MOMs, action trackers, and follow-ups.
• Support customer meetings, visits, presentations, exhibitions, and marketing activities.
• Maintain customer, project, consultant, EPC, and competitor databases.
• Ensure smooth order handover to Project/Execution and adherence to sales.

Key Skills & Competencies

• Strong coordination and follow-up skills.
• Good understanding of cold rolling plant, equipment and business.
• Excellent communication and professional email-writing skills.
• Good knowledge of MS Excel, PowerPoint, Word, and CRM/ERP systems.
• Ability to manage multiple opportunities and deadlines simultaneously.
• Strong analytical and MIS reporting capability.
• Ability to coordinate with senior management and cross-functional teams.

Preferred Experience

10-15 years of experience in Cold rolling Complex operations or project, sales administration or co-ordination, steel plant equipment, industrial machinery, EPC, engineering.

John Cockerill offers you career and development opportunities within its various sectors in a friendly working environment. Do you want to work for an innovative company that will allow you to take up technical challenges on a daily basis?