Assistant Chief Manager - Sales Coordination

Rely; Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

John Cockerill seeks an experienced sales administrator to provide end-to-end support for Lead-to-Order governance, coordinating with Sales, Engineering, Estimation, and Finance teams. You will manage customer interactions, proposals, and order status, ensuring smooth handovers and timely follow-ups across multiple business units.

The role requires strong communication, Excel/CRM skills, and the ability to handle several opportunities and deadlines simultaneously in a fast-paced industrial

Qualifications

• Experience in Lead-to-Order governance and processes.
• Ability to manage customer interactions and proposals.
• Experience with sales order management and approvals.
• Excellent email-writing and communication skills.

Responsibilities

• Manage Lead-to-Order governance, processes, and compliance.
• Coordinate with Sales, Engineering, Estimation, Commercial, Finance, Projects, and customers.
• Track enquiries, RFQs, proposals, quotations, negotiations, POs, and order status.
• Maintain sales funnel, CRM/Digi, pipeline, MIS, and reports.
• Coordinate CC/management approvals, MOMs, action trackers, and followups.
• Support customer meetings, visits, presentations, exhibitions, and marketing activities.
• Maintain customer, project, consultant, EPC, and competitor databases.
• Ensure smooth order handover to Project/Execution and adherence to sales

Skills

Coordination

CRM/ERP

Communication

Excel

PowerPoint

Cross-functional

MIS reporting

Job description

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John Cockerill, enablers of opportunities

Driven since 1817 by the entrepreneurial spirit and thirst for innovation of its founder, the John Cockerill Group develops large-scale technological solutions to meet the needs of our time: facilitating access to
low-carbon energies, enabling sustainable industrial production, preserving natural resources, contributing to greener mobility, enhancing security and installing essential infrastructures.

Its offer to companies, governments and communities consists of services and associated equipment for the sectors of energy, defense, industry, environment, transport and infrastructures.

With more than 8 200 employees, John Cockerill achieved a turnover of € 1.649 billion in 2025 in 27 countries, on 5 continents.

Location

Role Purpose

To provide end-to-end coordination and administrative support to the sales team,
managing the governance and in terms of processes for Lead to order, ensuring smooth
management of customer interactions, enquiries, proposals, commercial submissions.

Key Responsibilities

• 1. Manage Lead-to-Order governance, processes, and compliance.
• 2. Coordinate with Sales, Engineering, Estimation, Commercial, Finance,
  Projects, and customers.
• 3. Track enquiries, RFQs, proposals, quotations, negotiations, POs, and order
  status.
• 4. Maintain sales funnel, CRM/Digi, pipeline, MIS, and management reports.
• 5. Coordinate CC/management approvals, MOMs, action trackers, and followups.
• 6. Support customer meetings, visits, presentations, exhibitions, and marketing
  activities.
• 7. Maintain customer, project, consultant, EPC, and competitor databases.
• 8. Ensure smooth order handover to Project/Execution and adherence to sales

Key Skills & Competencies

• 1. Strong coordination and follow-up skills.
• 2. Good understanding of cold rolling plant, equipment and business.
• 3. Excellent communication and professional email-writing skills.
• 4. Good knowledge of MS Excel, PowerPoint, Word, and CRM/ERP systems.
• 5. Ability to manage multiple opportunities and deadlines simultaneously.
• 6. Strong analytical and MIS reporting capability.
• 7. Ability to coordinate with senior management and cross-functional teams.

Preferred Experience

10–15 years of experience in Cold rolling Complex operations or project, sales
administration or co-ordination, steel plant equipment, industrial machinery, EPC,
engineering.

John Cockerill offers you career and development opportunities within its various sectors in a friendly working environment.