Chief General Dentist - Jayanagar

Dezy (Smiles.ai) - Dental, made easy.; Bengaluru; On-site; INR 1,200,000 - 2,300,000; Full time

Job summary

Dezy (Smiles.ai) - Dental, made easy. in Bengaluru seeks a Chief General Dentist to lead both clinical and operational facets of the clinic. You will ensure timely treatments, accurate documentation, and high standards of care while guiding the clinical team and maintaining hygiene.

You will drive patient journey efficiency, oversee CRM records, and coordinate with staff for daily operations, inventory, and compliance with HR tools.

Qualifications

• MDS in any specialty with 2–3 years of clinical dentistry experience.
• Strong leadership and communication skills.
• Organized, proactive, and detail-oriented.
• Comfortable working with digital tools and CRMs.

Responsibilities

• Oversee full patient journey—from first consultation to treatment completion.
• Ensure timely follow-ups and care coordination for patient conversion.
• Track diagnostics and treatment timelines to stay on schedule.
• Document and manage patient records in CRMs (Q CRM, NEO).
• Supervise dental assistants, receptionists, and housekeeping staff; conduct daily checks.
• Maintain clinic hygiene, equipment upkeep and inventory with central teams.
• Support offline marketing activities and digital content in collaboration with marketing.

Skills

Leadership

Communication

CRMs

Dental protocols

Education

MDS in Dentistry

Tools

Q CRM

NEO

Job description

About The Role

As the Chief General Dentist, you will be responsible for managing both clinical and operational aspects of the dental clinic. This includes overseeing patient flow, ensuring timely treatments and documentation, driving patient follow-ups, managing the clinical team, and maintaining high standards of care and clinic hygiene.

Key Responsibilities

• Patient Journey & Case Management: Oversee the full patient journey—from first consultation to treatment completion.
• Ensure timely follow-ups for all ongoing and cancelled appointments; drive patient conversion through consistent engagement and care coordination.
• Track diagnostics and treatment timelines (CBCT, lab work, etc.) and ensure they stay on schedule.
• Documentation & Systems Management: Ensure all patient information and follow-up dates are logged accurately in CRMs (Q CRM, NEO). Maintain records for treatments, lab work, and prescriptions.
• Team & Clinic Oversight: Supervise dental assistants, receptionists, and housekeeping staff; conduct daily operational checks and ensure timely reporting; keep the team motivated and aligned with clinic goals; ensure attendance and compliance via HR tools (e.g., Keka).
• Operations & Maintenance: Monitor cleanliness, equipment upkeep, and overall clinic hygiene; coordinate with central teams for inventory, infrastructure, and consultant scheduling; maintain petty cash records and handle day-to-day clinic issues.
• Marketing & Visibility: Support offline marketing activities to increase footfall; drive digital content initiatives in collaboration with the central marketing team.

Requirements

• MDS in any specialty with 2–3 years of experience in clinical dentistry.
• Strong leadership and communication skills.
• Organized, proactive, and detail-oriented.
• Comfortable working with digital tools and CRMs.