Chat Support Executive

Arise Solutions Inc.; Bharuch District, Anand, Vadodara; On-site; INR 213,000 - 255,000; Full time

Benefits offered by this job

5 days working

Job summary

Arise Solutions Inc. is seeking a Customer Support Executive in India to deliver exceptional service and ensure customer satisfaction. You will handle inquiries, resolve issues, and maintain high-quality support across channels.

The role emphasizes timely responses, accurate product information, and proactive follow-up with customers to confirm resolution and satisfaction.

Qualifications

• Respond to customer inquiries via phone, email, chat.
• Resolve customer complaints in a timely and professional manner.
• Provide accurate information about products, services.
• Follow up with customers to ensure satisfaction.

Responsibilities

• Respond to customer inquiries via phone, email, chat.
• Resolve customer complaints in a timely and professional manner.
• Provide accurate information about products, services.
• Follow up with customers to ensure satisfaction.

Skills

Customer service

Communication

Problem solving

Follow-up

Job description

We are looking for a Customer Support Executive to provide excellent customer service and ensure customer satisfaction. The candidate will be responsible for handling customer queries, resolving issues.

Required Candidate profile

• Respond to customer inquiries via phone, email, chat
• Resolve customer complaints in a timely and professional manner
• Provide accurate information about products, services
• Follow up with customers.

Perks and benefits

• Salary - Up to 21K CTC/Month
• Days - 5 days working