Customer Care Executive

Sobering Hr Consultancy; Nagpur District, Pune District, Mumbai; On-site; INR 100,000 - 400,000; Full time

Benefits offered by this job

Cab facility

Incentives

Career growth

Job summary

Sobering Hr Consultancy in Nagpur invites applications for a Customer Care Executive. You will handle customer interactions via chat and email, resolve queries, and maintain high satisfaction levels.

The role offers 5 working days, 2 rotational offs, day/night shifts, and a salary ranging from 1 LPA to 4 LPA depending on interview performance. Fresh graduates and candidates with up to six months of experience are welcome, with emphasis on fluent English skills.

Qualifications

• Undergraduate and graduate candidates are eligible with six month experienced in Customer care executive.
• Good English communication skills (spoken) are mandatory.
• Experienced candidates can apply.

Responsibilities

• Handle customer interactions via , chat, or email in a professional manner
• Resolve customer queries and provide appropriate solutions
• Maintain a high level of customer satisfaction
• Accurately update customer information in the system
• Coordinate effectively with team members

Skills

English communication

Education

Six months experience in Customer care

Undergraduate or Graduate eligible

Job description

Job description

Role & responsibilities

Key Responsibilities:

• Handle customer interactions via , chat, or email in a professional manner
  
• Resolve customer queries and provide appropriate solutions
  
• Maintain a high level of customer satisfaction
  
• Accurately update customer information in the system
  
• Coordinate effectively with team members
  

Eligibility Criteria

• Undergraduate and Graduate candidates are eligible with six month experienced in Customer care executive
  
• Good English communication skills (spoken) are mandatory
  
• Experienced candidates can apply
  

Work Schedule:

• 5 days working
  
• 2 days rotational week off
  
• Rotational shifts (Day/Night)
  

Salary:

• 1 LPA to 4 LPA (Based on interview performance )
  

Facilities & Benefits

• Cab facility available
  
• Lots of Incentive
  
• Opportunity for career growth