Customer Support Executive

Damensch Apparel Private Limited; Bengaluru; On-site; INR 471,000 - 541,000; Full time

Job summary

Damensch Apparel Private Limited is hiring a Customer Support Executive (Chat/Email/Calls) in Bengaluru. Minimum 1 year in customer support, with excellent English and Hindi communication skills, and a empathetic, multitasking mindset. Flexible with shifts and quick to learn product knowledge.

The role involves handling customer interactions across chat, email, and calls and resolving complaints to ensure a smooth customer experience. CTC is 4.7 LPA.

Qualifications

• 1+ year of experience in customer support.
• Strong written and verbal communication skills (English & Hindi).
• Empathetic, solution-oriented, and able to multitask effectively.
• Flexible with shifts and quick to learn product knowledge.

Responsibilities

• Handle customer interactions via chat, email, and phone professionally.
• Resolve complaints and ensure a smooth customer experience.

Skills

Customer support

English & Hindi

Communication

Empathy

Multitasking

Job description

Job Title: Customer Support Executive (Chat/Email/Calls)

Department: Customer Experience

CTC: 4.7LPA

Key Responsibilities:

• Handle customer interactions via chat, email, and phone professionally
• Resolve complaints and ensure a smooth customer experience

Skills & Qualifications:

• 1+ year of experience in customer support
• Strong written and verbal communication skills (English & Hindi)
• Empathetic, solution-oriented, and able to multitask effectively
• Flexible with shifts and quick to learn product knowledge