Customer Service Executive For Flipkart Process(Blended Process)

Ayka Communication; Kolkata District, Hyderabad, Bengaluru; On-site; INR 300,000 - 600,000; Full time

Job summary

Flipkart Process is hiring for the Customer Service Executive role. This is a premium Voice/Chat process for the enterprise business of our telecom partner. Fresher candidates can apply with strong Hindi and English communication skills.

Salary ranges from 3 Lakh CTC to 6 Lakh CTC, with work from office and rotational shifts. Expect 6-day work weeks and rotating time-offs; candidates should be comfortable travelling and occasional Sundays off.

Qualifications

• Premium Voice/Chat process for enterprise business of our telecom partner.
• Fresh graduates can apply and should have good communication skills.
• Willingness to work in rotational shifts and keep rotational offs.

Responsibilities

• Handle voice and chat support for enterprise clients.
• Communicate effectively in Hindi and English with customers.
• Work in 6-day weeks with rotational offs and shifts.
• Travel/commute responsibilities and occasional weekend coverage.
• Collaborate with internal teams to resolve customer issues promptly.

Skills

Hindi communication

English communication

Education

Graduation

Job description

Flipkart Process is hiring for the Customer Service Executive.

Post: Customer Service Executive / Customer Support Executive (Chat/Voice Process)

Process:- (Chat/Voice Process)

Note:- Work From Office.

Salary :- 3 Lack CTC to 6 Lack CTC

Fresher Can Apply

Language Mandatory:-

Hindi & English Communication.

Roles and Responsibilities

• This is a premium Voice/Chat process for enterprise business of our telecom partner(Customer Service)
• Grad with Relevant experience (Chat/ Voice Customer service Exp) mandate .
• Flexible to work in any shift Rotational .
• Working days 6 days working
• Candidate should be Ok with Rotational Offs. Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off.

Note:- 6 days Working and 1 Week Rotational Off

24/7 Rotational Shifts (Male & Female both)

Contact HR

Rohini - 9682310738 (Bengaluru)

Prajakta - 9860262231 (Hyderabad)

Anushka - 8017698565(Kolkata)