Chat & Email & Voice process Professional

Daydream Recruiters; Kolkata District; On-site; INR 167,000 - 279,000; Full time

Benefits offered by this job

Cab facility

Job summary

Daydream Recruiters in India is seeking candidates for an international customer support process focused on chat-based queries. 1 year of chat experience or 12th pass/UG with related exposure is acceptable. Graduates may apply as freshers. Proficiency in written and fluent English is essential, with willingness to work in 24x7 shifts and cab facility provided.

Candidates should be comfortable with chat interactions and capable of resolving queries efficiently in an international context.

Qualifications

• Proficient written English and fluent communication.
• Comfortable with 24x7 chat shifts.
• Non-voice chat support experience preferred.
• Graduate fresher or 12th Pass with 1 year chat experience.

Responsibilities

• Resolve customer queries via chat.
• Handle non-voice chat support processes.
• Maintain service quality and response times.

Skills

Written English

Fluent English

Chat support

Education

12th Pass

UG/Graduate

Job description

International customer support process

1 year experience for 12th pass /ug

Need to resolve queries over chat

Non Voice process/Chat process

Graduate fresher or 12th Pass with 1 year work experience in Chat

Required Candidate profile

Candidate should be proficient with written and Fluent English. Candidate should be comfortable working in 24*7 shifts.Both side cabs