Amazon US Process hiring Customer Service Executive.

Ayka Communication; Kolkata District, Navi Mumbai, Pune District; On-site; INR 300,000 - 600,000; Full time

Job summary

Ayka Communication is hiring for a Customer Service Executive (Blended Process) in a voice/chat-based role. The position is office-based and requires Hindi and English communication skills.

Freshers can apply, with preference for graduates who have relevant chat/voice customer service experience. The job involves working in shifts, six days a week, with a rotational off pattern, and potential travel as needed.

Qualifications

• Fresher can apply.
• Language mandatory: Hindi & English communication.
• Grad with relevant experience (Chat/Voice Customer service exp) mandate.

Responsibilities

• This is a premium Voice process for enterprise business of our telecom partner (Customer Service).
• Handle chat/voice customer service interactions with enterprise clients.
• Rotational shifts and six-day working week.
• Willingness to travel on their own and accept Sunday/week-off variability when needed.

Skills

Customer service

Voice process

Chat process

English communication

Hindi communication

Education

Graduation

Job description

Amazon Process is hiring for the Customer Service Executive.

Post: Customer Service Executive / Customer Support Executive (Blended Process)

Process:- Voice Process / Chat Process (Blended Process)

Note:- Work From Office.

Salary :- 3 Lack CTC to 6 Lack CTC

Fresher Can Apply

Language Mandatory:-

Hindi & English Communication.

Roles and Responsibilities

• This is a premium Voice process for enterprise business of our telecom partner
  (Customer Service)
• Grad with Relevant experience (Chat/ Voice Customer service Exp) mandate .
• Flexible to work in any shift Rotational .
• Working days 6 days working
• Candidate should be Ok with Rotational Offs. Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off.

Note:- 6 days Working and 1 Week Rotational Off

24/7 Rotational Shifts (Male & Female both)

Contact HR

Anjali Chaudhari - 9559795024(Mumbai)