Centre Manager

Sadguru Healthcare Services Pvt Ltd; Hyderabad; On-site; INR 900,000 - 1,200,000; Full time

Job summary

Sadguru Healthcare Services Pvt Ltd in Hyderabad is seeking a Centre Manager to ensure smooth operation of the centres and be responsible for the P&L of the centre.

You will oversee daily activities, security, finances, and patient care systems; drive revenue, control costs, and implement safety and quality processes across the facility. This role requires strong leadership, coordination with doctors and support staff, and adherence to regulatory licenses.

Qualifications

• Oversee daily activities at a centre and manage security, operations, and finances.
• Drive revenue, reduce costs, meet standards, and identify new business areas.
• Lead people: onboarding, training, meetings, and engagement.
• Manage patient care processes: records, referrals, patient journey, feedback.
• Ensure compliance with licenses, safety standards, and SOPs.

Responsibilities

• Coordinate with doctors, patients, internal teams, Oasis locations, vendors.
• Implement quality and process improvements and root cause analysis.
• Manage infrastructure, hygiene, and supplier services.
• Prepare financial documents and patient billing basics.
• Produce MIS reports and presentations.
• Liaise with corporate department heads as required.

Skills

Centre management

P&L ownership

Team leadership

Operations management

Budgeting

Patient care

MIS reporting

MS Office

Job description

5 - 10 Years

Permanent

Job Description

Office Location:

Position description: To ensuresmooth functioning of operations at the centres & be responsible for theP&L of the centre.

Primary Responsibilities:

• Overseeing the daily activities and duties at a centre is the direct responsibility of a Centre Manager. Handle the security, operational and financial matters while overseeing all the resources.
• Business Management – Target achievement, Centre P&L, improving revenue; lower costs while meeting standards, eliminate wastage ensure better profitability, identify new business areas, strategy fo
• People Matters – Interviewing skills, new joiner on boarding, team training, grievance handling, duty roster preparation, conduct team meetings/huddles, engagement initiatives (monthly, special occ
• Patient care system – Records management, referral system, patient journey, waiting time, patient rights, patient progress/updation mechanisms, grievance handling, patient feedback survey & analysi
• Coordination – Doctors, patients, internal teams, departments, Oasis locations, vendors, referral Doctors
• Quality & process improvement - Patient safety standards, health care, safety standards, quality assurance initiatives, conduct gap/root cause analysis & provide remedial measures, process/SOP docu
• General Administration – Infrastructure & facility upkeep, ensure hygiene conditions, housekeeping, security & F&B services, uninterrupted supply of water, electricity, internet services, bio medic
• Compliance Management - Renewal of all licenses and insurances, Display of necessary licenses & certificates at the centre/s, implement safety standards and develops procedures to ensure compliance
• Financial management knowledge & skills - Order equipment and materials, Oversee preparation of patient bills and basic accountings
• Documentation & Updations – Patient records, ATR, patient feedback, ARTis, Darwin
• MIS & reporting – Making presentation
• Other Areas - General liaison and communications with medical staff, non-medical staff, and with Corporate Department Heads, perform other incidental tasks, as needed.

Additional Responsibilities:

Reporting Team

• Reporting Designation:
• Reporting Department:
• Category:
• Field specialization:
• Degree:
• Academic score:
• Institution tier:

Required Certification/s:

Required Training/s:

Required work experience

• Role:
• Years of experience:

Key Performance Indicators:

Required Knowledge:

Extensive knowledge of hospital operations.

2. Knowledge of the principles and techniques ofadministrative management, including organization, planning, staffing,training, budgeting, and reporting.

Required Skills:

ExcellentProblem solving.

Computerskills with experience of using MS office (word, excel, ppt, outlook etc).

Proactive,Multi-tasking & analytical.

Interpersonalskills.

Positive& pressure bearing.

Pleasant,Presentable, Sensitive, Mature & composed.

Required abilities

• Physical: Ability to remain calm & composed under pressure/crisis conditions.
• Other:

  To plan, direct, and coordinate program andadministrative activities of a hospital and/or centre.

  To instruct, direct, and evaluate employees.

  To delegate assignments, authority, andresponsibility, to determine where a task can most appropriately beaccomplished, and to establish management controls for follow-up.

  To formulate policies and procedures forsmooth functioning of operations.

  To appropriately allocate available resources.

  To analyse and appraise facts and precedentsin making administrative decisions.

  Ability to establish effective workingrelationships with professional, technical, management and clerical staff.

Specific requirements

• Travel:
• Vehicle:
• Pay Rate:
• Contract Types:
• Time Constraints:
• Compliance Related:
• Union Affiliation: