Center Manager

Fit.Zone; Bengaluru; On-site; INR 223,000 - 279,000; Full time

Job summary

Fit.Zone seeks a Center Manager placed at a partner gym to own end-to-end sales—from lead generation to renewal. You will drive member sign-ups, coordinate with gym staff, and ensure accurate billing on Fit.Zone platform.

You will report to the Cluster Manager and work in a target-driven environment with incentives based on performance. Strong communication in Kannada/Hindi and working English is required.

Qualifications

• 1 to 3 years in sales, ideally gym memberships or another target-driven role.
• Comfortable with monthly targets and follow-ups.
• Good with people, both members and gym staff.
• Kannada and Hindi, with working English.
• Basic computer and app skills.

Responsibilities

• Bring in leads. Run the membership drive in and around the gym: local activations, society and corporate tie-ups, referrals and walk-ins.
• Convert. Follow up on every lead, give gym tours and trials, and close the sale.
• Renew and upsell. Call members before their plan ends. Sell renewals, upgrades and personal training.
• Bill correctly. Put every sale through the Fit.Zone platform. Enter cash within 24 hours.
• Keep members happy. Solve member issues on the spot so they stay and refer others.
• Work with the gym. Coordinate with the partner gym owner and staff so members get what they were sold.
• Track everything. Keep leads, follow-ups and sales updated in the CRM every day.

Skills

Sales

Lead generation

Customer service

CRM

Communication

Multilingual

Tools

CRM system

Job description

Salary: Rs 20,000 to Rs 25,000/month + incentives

On Fit.Zone payroll Reports to: Cluster Manager

Role overview

The Center Manager is a Fit.Zone employee placed at a partner gym. You own sales and the membership drive at that gym from start to finish: bringing in leads, converting them, collecting payment and getting members to renew. You report to the Cluster Manager.

What you do

• Bring in leads. Run the membership drive in and around the gym: local activations, society and corporate tie-ups, referrals and walk-ins.
• Convert. Follow up on every lead, give gym tours and trials, and close the sale.
• Renew and upsell. Call members before their plan ends. Sell renewals, upgrades and personal training.
• Bill correctly. Put every sale through the Fit.Zone platform. Enter cash within 24 hours.
• Keep members happy. Solve member issues on the spot so they stay and refer others.
• Work with the gym. Coordinate with the partner gym owner and staff so members get what they were sold.
• Track everything. Keep leads, follow-ups and sales updated in the CRM every day.

What you are measured on

• New sign-ups against monthly target
• Renewals against monthly target
• Lead-to-member conversion
• Collections billed through the platform

What you report to the Cluster Manager

Daily: Leads, trials, sales, collections

Monthly: Sales review and plan for next month

Immediately: Serious complaints, billing issues, problems with the partner gym

What we're looking for

• 1 to 3 years in sales, ideally gym memberships or another target-driven role
• Comfortable with monthly targets and follow-ups
• Good with people, both members and gym staff
• Kannada and Hindi, with working English
• Basic computer and app skills