Center Head

Smartworks; Gurugram District; On-site; INR 900,000 - 1,200,000; Full time

Job summary

Smartworks in Gurugram seeks an experienced Center Operations Manager to oversee daily operations of the center, ensuring high-quality client services and smooth functioning. You will manage branch activities, drive client relationships, revenue growth, and team leadership while coordinating with senior management to implement strategic improvements and monitor financial performance.

The role requires strong communication, stakeholder management, and a data-driven approach to enhance center

Responsibilities

• Manage daily operations of the center, ensuring smooth functioning and high-quality services to clients.
• Oversee branch handling, including client relationship management, revenue generation, and team management.
• Develop and implement strategies for business growth, expansion, and improvement in center performance.
• Ensure effective communication with stakeholders, including clients, colleagues, and senior management.
• Monitor financial performance metrics such as P&L statements to drive revenue growth.

Job description

Roles and Responsibilities

• Manage daily operations of the center, ensuring smooth functioning and high-quality services to clients.
• Oversee branch handling, including client relationship management, revenue generation, and team management.
• Develop and implement strategies for business growth, expansion, and improvement in center performance.
• Ensure effective communication with stakeholders, including clients, colleagues, and senior management.
• Monitor financial performance metrics such as P&L statements to drive revenue growth.