Career Counsellor

ExcelR; Bengaluru; On-site; INR 250,000 - 450,000; Full time

Job summary

ExcelR is seeking an Inside Sales Manager (individual contributor) in Bengaluru to drive enrollments for training programs. You will handle inbound and outbound calls, guide prospective students, and coordinate with the training staff to ensure a smooth sales process.

You will deliver strong customer service, achieve defined targets, and maintain relationships across channels. The role requires at least 1 year in inside sales, preferably in training institutes, and a passion for helping learners

Qualifications

• Experience: Inside Sales - 1+ year(s) (Required)
• Note: Looking only for candidates who have experience in TRAINING INSTITUTES

Responsibilities

• Assist prospective leads in understanding the course in detail and convert them to take up the course.
• Conduct Career Counseling to prospective leads and help them choose the right course to build their career.
• Preparing short-term and long-term sales plan for reaching the assigned goals/targets
• Deliver excellent customer service by communicating with prospective and utilizing reference materials, as needed.
• Conversion of leads received through various marketing channels
• Assist prospective students with questions or concerns while maintaining a professional and friendly attitude.
• Generate sales that meet or exceed individual Targets.
• Identifying references through the existing customer base to increase the sales pipeline.
• Attend sales meetings to stay abreast of new services, changes within the industry, and changes within ExcelR.
• Manage Customer Relations, Post Sales with the customers ensuring the highest customer satisfaction.

Skills

Phone sales

Customer service

Lead generation

Communication

Career counseling

Job description

Job Summary

An Inside Sales Manager (individual contributor) will generate income by assisting participants coordinating with the training staff using both phone sales strategies and superior customer service skills. This will be primarily accomplished by answering incoming calls and making outbound calls to existing and potential accounts.

Responsibilities And Duties

• Assist the prospective leads in understanding the course in detail and convert them to take up the course.
• Conduct Career Counseling to prospective leads and help them choose the right course to build their career.
• Preparing short-term and long-term sales plan for reaching the assigned goals/targets
• Deliver excellent customer service by communicating with prospective and utilizing reference materials, as needed.
• Conversion of leads received through various marketing channels
• Assist prospective students with questions or concerns while maintaining a professional and friendly attitude.
• Generate sales that meet or exceed individual Targets.
• Identifying references through the existing customer base to increase the sales pipeline.
• Attend sales meetings to stay abreast of new services, changes within the industry, and changes within ExcelR.
• Manage Customer Relations, Post Sales with the customers ensuring the highest customer satisfaction.

Required Experience, Skills And Qualifications

Job Type: Full-time

Salary: not a constraint for right candidate

Experience: Inside Sales - 1+ year(s) (Required)

Note: Looking only for the candidates who have experience in TRAINING INSTITUTEs