Inside Sales Executive

Knowledge Park Indore; Indore District; On-site; INR 260,000 - 380,000; Full time

Job summary

Knowledge Park Indore is seeking an Academic Counselor to guide learners through their educational journey on our EdTech platform. You will assess learning needs and recommend personalized learning paths to ensure students achieve their academic goals.

Strong communication, empathy, and a modern understanding of education practices are essential as you engage with students via calls, chats, and emails and help them navigate program options and career guidance.

Responsibilities

• Perform cold calling on a daily basis, up to 300-350 calls per day.
• Counselling students and recommending UG/PG/certificates aligned with goals.
• Lead conversations and close sales through B2C inside sales, convert leads into enrollments.
• Maintain high conversion rates by handling objections and explaining value propositions.
• Communicate with students via calls, WhatsApp, and emails with tailored pitches.
• Conduct one-on-one counseling sessions via virtual meetings, phone and email.
• Build rapport with students and generate referrals.
• Guide students on how the EdTech platform bridges skill gaps and improves outcomes.
• Update lead status, call outcomes, and follow-ups in CRM.
• Achieve or exceed monthly and quarterly enrollment/sales targets.

Job description

About Us:

Knowledge Park is an innovative EdTech company that is committed to revolutionizing the educational landscape. Our Company focused on education and skill development, particularly in the online and remote learning space and helps students at all levels achieve their academic goals. We offer various programs, including management and executive programs, through partnerships with universities like NMIMS, DY Patil, Manipal, up Grad and many others.

Job Summary:

We are looking for a passionate and driven Academic Counselor to join our team and provide expert guidance and support to learners in their educational journey, ensuring they receive the necessary academic support, career advice, and personal development guidance. The Academic Counselor will work closely with students to assess their learning needs, recommend personalized learning paths, and ensure that they successfully navigate their academic pursuits using our EdTech platform. This role requires strong communication skills, empathy, and an in-depth understanding of modern educational practices.

Responsibilities:

• Perform Cold calling on Daily basis, calling criteria could go up to 300-350 Calls per day.
• Counselling Students and recommending them Courses in UG/PG/Certificates that aligns with their future goals.
• Lead Conversations and Sales closures through B2C Inside sales and convert leads into paid enrollments through consultative selling.
• Maintain high conversion rates by building trust, handling objections, and clearly explaining value propositions.
• Communicate with the students via calls, WhatsApp, and emails and deliver clear, concise, and compelling product pitches customized to their academic and career goals.
• Conduct one-on-one counseling sessions via virtual meetings, phone calls, and email communication.
• Built rapport with the students, generate reference through them and cater end to end backend queries
• Guide students on how the EdTech platform can help bridge their skill gaps and enhance outcomes.
• Maintain and update lead status, call outcomes, and follow-up details on the CRM (e.g., Salesforce, Lead squared, etc.)
• Achieve or exceed monthly and quarterly enrollment/sales targets.