Car Loan Executive

Mahindra Finance; Maharashtra; Presencial; INR 200.000 - 300.000; Jornada completa

Descripción de la vacante

Mahindra Finance in Maharashtra state seeks a front-line executive to handle customer queries, assess vehicle condition, and process car loan applications. The role emphasizes accurate record-keeping and collaboration with sales and operations teams.

Ideal candidates have 0–1 year of experience, strong communication skills, and knowledge of automobile finance concepts to navigate regulations and ensure smooth disbursement.

Formación

• 0–1 year of experience in car loan or related field.
• Strong understanding of automobile finance concepts and regulations.
• Excellent communication skills and ability to handle pressure.

Responsabilidades

• Handle customer queries via phone, email, and walk-ins to generate car loan leads.
• Conduct site visits to assess vehicle condition and value for loan purposes.
• Process loan applications from start to finish, including documentation and disbursement.
• Maintain accurate records of customer interactions, sales performance, and market trends.
• Collaborate with internal teams to resolve issues and improve processes.

Conocimientos

Customer service

Communication

Sales

Lead generation

Team collaboration

Educación

Graduate or equivalent

Herramientas

CRM software

MS Office

Descripción del empleo

Roles and Responsibilities

• Handle customer queries via phone calls, emails, and walk-ins to generate leads for car loans.
• Conduct site visits to assess vehicle condition and value for loan purposes.
• Process loan applications from start to finish, including documentation and disbursement.
• Maintain accurate records of customer interactions, sales performance, and market trends.
• Collaborate with internal teams (sales, operations) to resolve issues and improve processes.

Desired Candidate Profile

• 0-1 year of experience in Car Loan or related field (Loan Sales/Vehicle Finance).
• Strong understanding of automobile finance concepts, including financing options and regulations.
• Excellent communication skills with ability to handle high-pressure situations effectively.