Car Loan Executive

Mahindra Finance; Nagpur District; On-site; INR 250,000 - 400,000; Full time

Job summary

Mahindra Finance in Nagpur invites a proactive candidate to handle customer queries via phone, email, and walk-ins, and to generate leads for car loans while guiding applicants through the initial loan process. You will conduct site visits to assess vehicle condition and value, verify documentation, and coordinate with sales and operations to resolve issues and improve processing.

This role requires clear communication, attention to detail, and the ability to manage multiple cases from

Qualifications

• Strong understanding of automobile finance concepts.
• Excellent communication skills with ability to handle high-pressure situations effectively.
• 0-1 year of experience in Car Loan or related field (Loan Sales/Vehicle Finance).

Responsibilities

• Handle customer queries via phone calls, emails, and walk-ins to generate leads for car loans.
• Conduct site visits to assess vehicle condition and value for loan purposes.
• Process loan applications from start to finish, including documentation and disbursement.
• Maintain accurate records of customer interactions, sales performance, and market trends.
• Collaborate with internal teams (sales, operations) to resolve issues and improve processes.

Skills

Communication skills

Automobile finance knowledge

Lead generation

Job description

Roles and Responsibilities

• Handle customer queries via phone calls, emails, and walk-ins to generate leads for car loans.
• Conduct site visits to assess vehicle condition and value for loan purposes.
• Process loan applications from start to finish, including documentation and disbursement.
• Maintain accurate records of customer interactions, sales performance, and market trends.
• Collaborate with internal teams (sales, operations) to resolve issues and improve processes.

Desired Candidate Profile

• 0-1 year of experience in Car Loan or related field (Loan Sales/Vehicle Finance).
• Strong understanding of automobile finance concepts, including financing options and regulations.
• Excellent communication skills with ability to handle high-pressure situations effectively.