Campus Manager

Sunstone Education; Jaipur; On-site; INR 350,000 - 520,000; Full time

Job summary

Sunstone Education invites applications for a Campus Operations role focusing on student onboarding, daily touchpoints, and service excellence on campus. You will also coordinate with academic teams to ensure timely schedules and communications reach students.

You will monitor student experience metrics, drive interventions to improve satisfaction, and support orientation programmes, campus events, and community-building initiatives while ensuring compliance with policies and safety standards.

Qualifications

• Bachelor's degree in Business Administration, Technology, Education Management, Operations, or related field.
• 0–4 years of campus operations or educational administration experience.
• Ability to manage data systems, maintain records, and produce actionable reports.
• Strong interpersonal skills with students, faculty, and leadership; proficient with productivity suites.

Responsibilities

• Own end-to-end student operations on campus from onboarding to daily touchpoints.
• Serve as escalation point for student concerns regarding administrative processes.
• Coordinate with academic teams to ensure timely schedules and communications reach students.
• Ensure compliance with institutional policies, safety standards, and regulatory guidelines.
• Maintain accurate student data, attendance, and operations logs; produce dashboards for leadership.

Skills

Interpersonal skills

Data management

Productivity tools

Student management systems

Communication skills

Education

Bachelor's degree in Business Administration, Technology, Education Management, Operations, or related field

Tools

Google Workspace

MS Office

Student management systems

Job description

Key Responsibilities

Student Operations

• Own the end-to-end student operations experience on campus from onboarding to daily touchpoints
• Serve as the primary escalation point for student concerns related to administrative processes
• Coordinate with academic teams to ensure schedules, communications, and operational updates reach students accurately and on time

• Monitor student experience metrics and initiate interventions to improve satisfaction
• Facilitate orientation programmes, campus events, and community-building initiatives

Campus Regulations & Compliance

• Ensure the campus operates in full compliance with institutional policies, safety standards, and regulatory guidelines

• Draft, update, and communicate campus rules, SOPs, and codes of conduct to students and staff
• Conduct periodic audits of campus facilities, processes, and records to flag and resolve compliance

gaps

• Liaise with relevant authorities (internal and external) for inspections, certifications, or regulatory submissions

Data Management

• Maintain accurate, up-to-date records of student data, attendance, operations logs, and campus activity
• Manage and improve Course Visibility — ensuring timetables, schedules, and course updates are correctly reflected across all student-facing platforms
• Track, triage, and report on SWD (Student Welfare & Development) tickets raised for the brand, ensuring timely closure and root-cause analysis
• Produce regular reports and dashboards for leadership covering key operational metrics
• Identify data gaps and implement systems or workflows to improve information accuracy

ALTA School Of Technology | Internal Job Description

Confidential | Page 2

Who We're Looking For

Must-Have Qualifications

• Bachelor's degree in Business Administration, Technology, Education Management, Operations, or a related field
• 0–4 years of experience in campus operations, student services, or educational administration
• Demonstrated ability to manage data systems, maintain records, and produce actionable reports
• Strong interpersonal skills comfortable engaging with students, faculty, and leadership
• Proficient with productivity tools (Google Workspace / MS Office) and student management systems

Good to Have

• Experience working in a fast-paced EdTech or K-12/higher-ed environment
• Prior experience tracking NPS or other CX metrics in an institutional context
• Ability to communicate in regional languages relevant to the campus location