School Manager

K12 Techno Services; Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

K12 Techno Services in Mumbai seeks an Operations & Admissions Manager to drive admissions, oversee branch operations, marketing events, and stakeholder relations.

You will lead cross-functional teams, manage fees, transport, vendor payments, and ensure compliance while delivering a high-quality education experience.

The role requires a bachelor's degree and strong leadership, data-driven mindset, and multitasking ability in a fast-paced environment.

Qualifications

• Bachelor's degree in Management, Education, or related field preferred.
• 35 years of experience in school operations, admissions, or education management.
• Strong leadership, organizational, and communication skills.
• Experience in marketing and events planning for education institutions is a plus.
• Data-driven, with ability to analyze metrics and optimize performance.
• Ability to multitask, prioritize, and manage a diverse team.

Responsibilities

• Drive admissions through effective lead management and parent engagement.
• Monitor PRM performance, ensure timely follow-ups, and manage lead assignment.
• Conduct parent counselling via online, walk-ins, and phone to convert leads into admissions.
• Analyze admissions data to track performance and recommend improvement strategies.
• Ensure smooth day-to-day operations of the school branch.
• Manage fee collections, transport operations, and campus maintenance.
• Oversee vendor management and ensure timely payments.
• Maintain inventories, records, and operational data for reporting and decision-making.
• Handle non-academic grievances of parents and staff effectively.
• Track staff strength, attendance, and performance.
• Facilitate recruitment and induction of school administrative staff.
• Coordinate with HR on recruitment, attendance, salary processing, and staff grievances.
• Monitor collections and petty cash; ensure proper documentation.
• Track and manage vendor payments and operational expenses.
• Ensure adherence to school policies and statutory compliance.
• Ensure overall school maintenance, including playgrounds, courts, and facilities.
• Oversee transport operations, route mapping, GPRS tracking, and driver compliance.

Skills

Leadership

Communication

Data-driven

Marketing & events

Operations management

Multitasking

Education

Bachelor's degree in Management or Education

Job description

Role & responsibilities

Admissions Management

• Drive admissions through effective lead management and parent engagement.
• Monitor PRM performance, ensure timely follow-ups, and manage lead assignment.
• Conduct parent counselling via online, walk-ins, and phone to convert leads into admissions.
• Analyze admissions data to track performance and recommend improvement strategies.

3. Branch Operations

• Ensure smooth day-to-day operations of the school branch.
• Manage fee collections, transport operations, and campus maintenance.
• Oversee vendor management and ensure timely payments.
• Maintain inventories, records, and operational data for reporting and decision-making.
• Handle non-academic grievances of parents and staff effectively.

2. Marketing & Events

• Plan and execute marketing initiatives including:
• Branch & RWA events
• Field marketing activities
• Pre-school tie-ups and other collaborations to drive leads
• Coordinate with internal and external stakeholders to maximize event reach and conversion.
• Ensure all marketing campaigns are well-planned, executed, and tracked for outcomes.

4. Parent & Stakeholder Management

• Build and maintain strong relationships with parents to enhance satisfaction.
• Serve as the point of contact for Trustees and other stakeholders.
• Resolve issues highlighted in complaint registers and follow up to closure.

5. Staff Management

• Track staff strength, attendance, and performance.
• Facilitate recruitment and induction of school administrative staff.
• Coordinate with HR on recruitment, attendance, salary processing, and staff grievances.

6. Finance & Compliance

• Monitor collections and petty cash; ensure proper documentation.
• Track and manage vendor payments and operational expenses.
• Ensure adherence to school policies and statutory compliance.

7. Campus & Transport Management

• Ensure overall school maintenance, including playgrounds, courts, and facilities.
• Oversee transport operations, route mapping, GPRS tracking, and driver compliance (breath analyses, maintenance).

Qualifications & Skills

• Bachelors degree; Management, Education, or related field preferred.
• 35 years of experience in school operations, admissions, or education management.
• Strong leadership, organizational, and communication skills.
• Experience in marketing and events planning for education institutions is a plus.
• Data-driven, with ability to analyze metrics and optimize performance.
• Ability to multitask, prioritize, and manage a diverse team.

Key Attributes

• Result-oriented, proactive, and accountable.
• Strong problem-solving and decision-making skills.
• Passion for education and student development.
• Ability to work in a fast-paced, target-driven environment.