Job Description – Campus Manager
Company: Elance Learning Provider
Department: Campus Operations
Reporting To: Regional Head / CEO
Employment Type: Full-Time
Location: Kochi / Calicut / Kannur
Experience: 8–12 Years
Role Summary: The Campus Manager is responsible for end-to-end leadership of campus operations with full P&L ownership, ensuring revenue growth, operational excellence, academic quality, and strong student outcomes. The role drives campus performance across admissions, academics, student services, infrastructure, and partnerships while ensuring profitability and compliance.
Key Responsibilities
P&L Management & Business Growth
- Own and manage campus P&L including revenue growth, cost optimization, and profitability targets
- Develop and execute annual campus business plans and budgets
- Track performance against financial targets and take corrective actions
- Identify new revenue streams and business opportunities
Campus Operations Management
- Oversee all campus functions including admissions, academics, student services, and facilities
- Ensure compliance with academic, operational, and regulatory standards
- Maintain high standards of infrastructure, safety, and hygiene
- Implement operational systems and processes to improve efficiency
Team Leadership & People Management
- Build, lead, and mentor faculty and administrative teams
- Conduct hiring, training, performance management, and retention initiatives
- Foster a culture of accountability, innovation, and continuous improvement
- Strengthen cross-functional collaboration across campus teams
Student Success & Experience
- Drive student enrollment, engagement, and retention initiatives
- Ensure delivery of high-quality academic experiences and student satisfaction
- Address escalations and maintain strong student relationships
- Improve placement performance and career outcomes
Business Development & Partnerships
- Build relationships with corporates, institutions, and community stakeholders
- Lead marketing and promotional initiatives to enhance campus visibility
- Represent the organization at industry forums and networking events
- Strengthen placement and corporate partnership networks
Required Skills & Competencies
Leadership & Strategy
- Strong strategic planning and execution skills
- Proven ability to manage multi-functional teams
- Strong stakeholder and relationship management
Financial & Business Acumen
- Strong understanding of P&L management, budgeting, and financial analysis
- Ability to balance revenue growth and cost control
Operational Excellence
- Experience managing multi-function campus or training center operations
- Process-oriented execution mindset
Communication & Problem Solving
- Excellent communication and negotiation skills
- Strong analytical and decision-making abilities
Qualifications
Essential
- Master’s degree in Business Administration, Education Management, or related field
- 8–12 years of experience managing educational institutions or training centers
- Proven track record of P&L ownership and operational leadership
Preferred
- Experience in EdTech or skill development sector
- Exposure to vocational training or employability programs
- Strong industry and corporate partnership network
KPIs & Performance Metrics
Financial Performance
- Campus revenue and profitability targets achieved
- Budget adherence and cost optimization performance
Admissions & Growth
- Enrollment targets achieved
- Retention and dropout rates maintained within benchmarks
Operations & Compliance
- Zero major compliance or audit issues
- Infrastructure and academic quality standards maintained
Student Success
- Student satisfaction scores maintained
- Placement and career outcome targets achieved
People & Culture
- Team productivity and performance targets met
- Staff attrition maintained within acceptable limits
- Leadership bench strength developed