Call Center Executive ( Us Process)

Rudr Consultancy Services; Udaipur District; On-site; INR 180,000 - 240,000; Full time

Job summary

Rudr Consultancy Services in Rajasthan is seeking a customer service associate to respond to product inquiries, assist customers, and guide them to suitable solutions. You will open new customer accounts and keep records updated, ensuring accuracy and responsiveness for every interaction.

The role emphasizes strong English verbal communication, a customer-first mindset, and teamwork to meet service targets and support overall business growth.

Qualifications

• Excellent verbal English communication.
• Strong understanding of customer service.
• Ability to contribute to a team.

Responsibilities

• Answer product and service questions to attract potential customers.
• Suggest information about other products and services.
• Open and record customer account information.
• Update and maintain customer records.

Skills

Customer service

English communication

Teamwork

Job description

Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information

Required Candidate profile

Contributes to team effort by accomplishing related results as needed.

Need to have Excellent comm. skills in English-Verbal.

Excellent Understanding about customer service.