Call Center Executive

e care India; Tirunelveli, Chennai District; Presencial; INR 180.000 - 300.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

WFH after training for women

Descripción de la vacante

e care India in Tamil Nadu is hiring a Call Center Executive to handle inbound and outbound customer calls with professionalism. Freshers or experienced candidates are welcomed, with training provided, and a focus on delivering clear information and courteous service.

The role requires good English communication, basic computer skills, and the ability to work in rotating shifts. Successful candidates will maintain accurate call records and strive to meet daily productivity and quality targets.

Formación

• Good communication skills in English.
• Basic computer knowledge and typing skills.
• Good listening, interpersonal, and problem-solving skills.
• Willingness to work in rotational shifts, if required.

Responsabilidades

• Handle inbound and outbound customer calls professionally.
• Address customer queries and provide appropriate solutions.
• Maintain accurate customer records and call details.
• Achieve daily productivity and quality targets.
• Follow process guidelines and ensure customer satisfaction.

Conocimientos

English communication

Basic computer knowledge

Typing skills

Listening skills

Interpersonal skills

Problem-solving skills

Willingness to work in rotational"S"h

Descripción del empleo

Job Description Call Center Executive

Experience: Freshers / Experienced

Responsibilities:

• Handle inbound and outbound customer calls professionally.
• Address customer queries and provide appropriate solutions.
• Maintain accurate customer records and call details.
• Achieve daily productivity and quality targets.
• Follow process guidelines and ensure customer satisfaction.

Required Skills:

• Good communication skills in English.
• Basic computer knowledge and typing skills.
• Good listening, interpersonal, and problem-solving skills.
• Willingness to work in rotational shifts, if required.

Work from home opportunity will be provided for women after 3 months of training.