Call Center Executive

Jeena Sikho Lifecare; Delhi; On-site; INR 180,000 - 240,000; Full time

Job summary

Jeena Sikho Lifecare Ltd is seeking Telecallers to handle outbound and inbound calls, engage with customers, and provide accurate information about the company’s services. The role requires clear communication in Hindi and basic English, with 6 days of work per week and eligibility up to 35 years of age.

Candidates should have at least 12th pass, basic computer knowledge, and a professional demeanor. Freshers and experienced applicants are welcome to apply, with mandatory documents such as

Qualifications

• Age 22 to 35 years.
• Minimum qualification: 12th pass.
• Freshers and experienced candidates can apply.

Responsibilities

• Make outbound calls to potential and existing customers.
• Handle inbound inquiries and resolve patients' queries.
• Explain products/services clearly and effectively.
• Maintain call records and update customer data.
• Follow up with leads and ensure conversions.
• Achieve daily/weekly calling targets.

Skills

Communication skills

Basic computer skills

Customer interaction

Positive attitude

Education

12th pass

Job description

Job Title: Telecaller

Company: Jeena Sikho Lifecare Ltd

Working Days: 6 Days a Week

We are looking for enthusiastic and result-oriented Telecallers to join our team. The candidate will be responsible for handling outbound/inbound calls, engaging with customers, and providing accurate information about company services.

Key Responsibilities:

• Make outbound calls to potential and existing customers
• Handle inbound inquiries and resolve Patients queries
• Explain products/services clearly and effectively
• Maintain call records and update customer data
• Follow up with leads and ensure conversions
• Achieve daily/weekly calling targets

Eligibility Criteria:

• Age: 22 to 35 years
• Minimum Qualification: 12th Pass
• Freshers and experienced candidates can apply

Required Skills:

• Good communication skills (Hindi & basic English)
• Basic computer knowledge
• Ability to handle customer interactions professionally
• Confident and positive attitude

Mandatory Documents:

• Aadhar Card
• PAN Card